Social Care Assistant

Placements24; Benoni; Hybrid; ZAR 150,000 - 190,000; Full time

Benefits offered by this job

Competitive salary

Fully remote position

Training opportunities

Supportive virtual team

Job summary

Placements24 is seeking a compassionate Social Care Assistant to join our fully remote team serving clients in the Benoni area, Gauteng. You will provide essential remote support and guidance to help clients access services and navigate personal challenges, improving wellbeing and independence.

The role requires strong communication skills, empathy, and the ability to manage a caseload independently in a remote setting, with a focus on client-centered care and confidentiality.

Qualifications

• Experience in social care or support roles.
• Proficient with digital communication platforms.
• Strong empathy and active listening.
• Excellent organization and record-keeping.
• Ability to work independently in remote setups.
• Understanding of challenges faced by clients needing social support in Benoni.

Responsibilities

• Provide remote support to clients via phone, email, and video.
• Assist clients in accessing social services and resources.
• Offer guidance on daily living skills and wellbeing.
• Maintain confidential digital records of interactions.
• Coordinate with families and support networks with consent.
• Facilitate virtual connection and support groups.

Skills

Social care experience

Digital communication tools

Empathy

Organization

Remote work

Tools

Video conferencing tools

Job description

About the Role

Our client is seeking a compassionate and dedicated Social Care Assistant to join their fully remote team, supporting individuals in the Benoni area. This role involves providing essential support and guidance to clients, helping them access services and navigate personal challenges, all managed from a remote work environment. You will be a key point of contact, offering assistance and information to improve clients' well-being and independence. This position is ideal for individuals with strong communication skills and a passion for social support, who thrive in a remote setting and are committed to making a difference in the Gauteng province.

Key Responsibilities

• Provide remote support and guidance to clients via phone, email, and video conferencing.
• Assist clients in identifying needs and accessing appropriate social services and community resources.
• Offer information and support on daily living skills, health, and well-being.
• Maintain clear, organized, and confidential digital records of client interactions.
• Liaise with families and other support networks as needed, with client consent.
• Facilitate virtual connection and support groups for clients.

Requirements

• Previous experience in a social care, support work, or similar role.
• Proficiency in using digital communication tools and online platforms.
• Strong empathy, patience, and active listening skills.
• Excellent organizational skills and attention to detail for record-keeping.
• Ability to work independently and manage a caseload effectively in a remote capacity.
• Understanding of the challenges faced by individuals requiring social support in Benoni .

Benefits

• Competitive annual salary.
• The flexibility and convenience of a fully remote position.
• Opportunity to provide vital support to community members.
• Access to online training and professional development opportunities.
• A supportive virtual team environment committed to client care.