Remote Community Advocate

Placements24; Bloemfontein; Hybrid; ZAR 180,000 - 280,000; Full time

Benefits offered by this job

Remote work

Competitive salary

Professional development

Team collaboration

Community impact

Job summary

Placements24 is seeking a dedicated Remote Community Advocate to join a virtual support team serving the Bloemfontein region. The role is fully remote, delivering guidance, resources, and tailored action plans to individuals and families through online channels.

You will collaborate with remote colleagues, maintain confidential records, and navigate community services. The position fits a social welfare passion with flexible, home-based work in the Free State region.

Qualifications

• Proven experience in social work, community services, advocacy, or a related field.
• Strong understanding of community resources and support systems relevant to the Free State.
• Excellent virtual communication, active listening, and problem-solving skills.
• Proficiency in using digital tools, video conferencing, and case management software.
• Ability to work independently, manage time effectively, and maintain a professional demeanor in a remote setting.

Responsibilities

• Provide virtual support and advocacy to clients facing social, economic, or personal challenges.
• Guide clients through available community resources, application processes, and service navigation.
• Conduct virtual needs assessments and develop tailored action plans with clients.
• Maintain detailed and confidential client records using digital case management systems.
• Collaborate with remote colleagues and community partners to ensure comprehensive client support.

Skills

Virtual communication

Active listening

Problem-solving

Time management

Independent work

Education

Social Work degree or related field

Tools

Case management software

Video conferencing tools

Digital tools

Job description

About the Role

Our client is seeking a dedicated and resourceful Remote Community Advocate to join their expanding virtual support team, based remotely but serving the Bloemfontein region. This pivotal role involves providing guidance, resources, and support to individuals and families navigating various community services and challenges. You will operate entirely online, connecting with clients via phone, video calls, and digital platforms, ensuring they receive timely and effective assistance. This is an excellent opportunity for an individual passionate about social welfare and community support, seeking the flexibility of a fully remote position.

Key Responsibilities

• Provide virtual support and advocacy to clients facing social, economic, or personal challenges.
• Guide clients through available community resources, application processes, and service navigation.
• Conduct virtual needs assessments and develop tailored action plans with clients.
• Maintain detailed and confidential client records using digital case management systems.
• Collaborate with remote colleagues and community partners to ensure comprehensive client support.

Requirements

• Proven experience in social work, community services, advocacy, or a related field.
• Strong understanding of community resources and support systems relevant to the Free State .
• Excellent virtual communication, active listening, and problem-solving skills.
• Proficiency in using digital tools, video conferencing, and case management software.
• Ability to work independently, manage time effectively, and maintain a professional demeanor in a remote setting.

Benefits

• Competitive salary with the flexibility of a fully remote role.
• Opportunity to directly impact the lives of individuals and families in the Bloemfontein area.
• Access to virtual training and professional development programs.
• Supportive team environment with regular virtual check-ins and collaboration.
• Contribute to enhancing community well-being from the comfort of your home office.