SME Account Growth Lead - Hybrid (Mahikeng)

Placements24; LegKraal Gate; Hybrid; ZAR 480,000 - 720,000; Full time

Benefits offered by this job

Medical aid

Retirement contributions

Professional development

Job summary

Placements24 in Mahikeng, North West, South Africa, seeks an experienced Account Manager to grow a portfolio of SME clients. You will be their trusted advisor, balancing service delivery with strategic upselling and cross-selling opportunities.

This hybrid role combines frequent client visits with remote planning and coordination with internal teams to ensure exceptional service and sustained revenue growth across the region.

Qualifications

• Minimum 4 years of account management or related experience.
• Proven track record in client retention and revenue growth.
• Excellent communication, interpersonal, and negotiation skills.
• Understanding SME business needs.
• Hybrid work readiness with client visits and remote planning.
• Proficiency with CRM software and productivity tools.
• Bachelor’s degree in Business or Marketing preferred.
• Valid driver’s license and willingness to travel within the Mahikeng area.

Responsibilities

• Manage a portfolio of SME clients and be their primary contact.
• Build and maintain long-lasting client relationships.
• Identify and develop new business opportunities within existing accounts.
• Understand clients' objectives to tailor service recommendations.
• Ensure high client satisfaction and retention through proactive engagement.
• Conduct regular account reviews and performance assessments.
• Collaborate with internal teams to ensure seamless service delivery.
• Onboard new clients and transition them to service delivery.
• Track account health and address potential issues.
• Contribute to account management strategies and best practices.

Skills

Relationship building

Client communication

Negotiation

CRM proficiency

Account management

Strategic planning

Education

Bachelor’s degree in Business

Bachelor’s in Marketing

Related field

Tools

HubSpot

Salesforce

Job description

Placements24 in Mahikeng, North West, South Africa, seeks an experienced Account Manager to grow a portfolio of SME clients. You will be their trusted advisor, balancing service delivery with strategic upselling and cross-selling opportunities.

This hybrid role combines frequent client visits with remote planning and coordination with internal teams to ensure exceptional service and sustained revenue growth across the region.