Site Manager - Kariega

Primeserv Denverdraft; South Africa; On-site; ZAR 600,000 - 900,000; Full time

Job summary

Primeserv Denverdraft seeks a Site Manager based in Kariega to oversee daily operations, workforce planning, IR handling, and client engagement across a high-volume site. The role emphasizes service levels, staffing, and adherence to labour legislation.

Responsibilities include staff management, risk reporting, and ensuring SLA targets are met, with a focus on operational stability and productivity in a TES environment.

Qualifications

• 1–3 years operational management or supervisory experience in logistics, warehousing, automotive, manufacturing, or TES environments.
• Strong communication and people management skills are essential.
• Basic Industrial Relations knowledge is advantageous.

Responsibilities

• Manage the full daily operation across allocated departments and shifts.
• Conduct daily operational floor walks and maintain strong operational visibility on site.
• Ensure staffing levels, absenteeism, overtime, workforce allocation, and shift planning are fulfilled.
• Monitor productivity, operational efficiencies, and workforce performance daily.
• Maintain operational reporting and timely communication of findings and risks.
• Build and maintain strong working relationships with operational management and support departments.
• Attend client service delivery meetings and provide operational feedback and reporting.
• Manage employee conduct, attendance, and workplace discipline in line with procedures.
• Ensure compliance with SHEQ requirements and safety procedures.
• Oversee timesheets, payroll information, and operational reports; maintain accurate workforce records.

Skills

Leadership

Client relationship management

Communication

Problem solving

Time management

Attention to detail

Administrative skills

Education

Relevant tertiary qualification (Logistics / Supply Chain / HR / Industrial Relations)

Tools

Microsoft Excel

Outlook

Job description

The Site Manager, based in Kariega and reporting to the Regional Manager: Eastern Cape and Free State will be responsible for maintaining service levels and staffing requirements at the client’s site. The role is aligned to the strategic and operational imperatives of the company. A successful track record working in a similar role within the service industry combined with deep experience in the TES and Recruitment environment is essential.

Purpose of the Role:

• To manage the daily operational, workforce, client, and Industrial Relations functions.
• The role will be responsible for ensuring operational stability, workforce productivity, compliance, service delivery excellence, and strong client engagement within a high-volume environment.

Responsibilities:

Site Management:

• Manage the full daily operation across allocated departments and shifts.
• Conduct daily operational floor walks and maintain strong operational visibility on site.
• Ensure operational requirements and manpower demands are fulfilled timeously.
• Manage staffing levels, absenteeism, overtime, workforce allocation, and shift planning.
• Monitor productivity, operational efficiencies, and workforce performance daily.
• Ensure operational continuity during peak periods and operational pressure environments.
• Ensure operational reporting and communication is completed accurately and timeously.
• Monitor and report on operational risks, staffing concerns, and client developments.

Client Management and Engagement:

• Build and maintain strong working relationships with operational management and support departments.
• Attend operational meetings, planning discussions, toolbox talks, and client engagements.
• Conduct regular operational catch-up meetings with relevant stakeholders and department heads.
• Attend client service delivery meetings and provide operational feedback and reporting.
• Ensure professional communication and immediate response to operational concerns and escalations.
• Ensure client requirements and SLA expectations are consistently achieved.

Industrial Relations and Employee Management:

• Manage employee conduct, attendance, punctuality, and workplace discipline.
• Conduct investigations, counselling sessions, disciplinary processes, and hearings where required.
• Ensure all Industrial Relations matters are handled professionally and procedurally correctly.
• Ensure hearing preparation is completed correctly including evidence, statements, footage, and supporting documentation.
• Manage IR KPI compliance and ensure IR matters are handled within required timelines.
• Assist and support with CCMA and Bargaining Council related matters where required.
• Ensure all IR records, documentation, and employee files are maintained accurately.
• Ensure compliance with labour legislation, company procedures, and client standards.

Compliance and SHEQ:

• Ensure compliance with SHEQ requirements, PPE standards, and operational procedures.
• Attend Health and Safety meetings and support site compliance initiatives.
• Ensure operational incidents, risks, and non-compliance matters are escalated
• Maintain audit readiness and operational compliance standards
• Ensure employees comply with all client site rules and safety procedures.

Administration and Reporting:

• Ensure timesheets, payroll information, and operational reports are submitted accurately and timeously.
• Maintain accurate workforce records, IR documentation, and operational files.
• Ensure reporting on staffing, productivity, absenteeism, overtime, and operational developments are completed daily.
• Ensure operational communication and escalations are professionally managed.

Personal Competencies, Traits and Attributes:

• Strong leadership and accountability.
• Professional communication and interpersonal skills.
• Ability to work effectively within a fast-paced operational environment.
• Strong problem solving and decision-making capability.
• Ability to manage pressure and operational demands effectively.
• Strong organisational and administrative ability.
• Ability to manage conflict and employee related matters professionally.
• Strong attention to detail and operational discipline.
• Strong client service and relationship management capability.
• Solution driven and proactive mindset.

Experience and Qualifications:

• 1 to 3 years operational management or supervisory experience within logistics, warehousing, automotive, manufacturing, or TES environments.
• Relevant tertiary qualification advantageous, particularly within Logistics, Supply Chain, Human Resources, Business Management, or Industrial Relations.
• Strong communication and people management skills essential.
• Basic Industrial Relations knowledge advantageous.
• Computer literacy including Microsoft Excel, Outlook, and reporting systems.

Please note: Should you not meet the minimum requirements or hear from us within 14 days from date of advertising, please accept your application as being unsuccessful.