Site Manager - Kariega

Primeserv Denverdraft; Oos-Kaap; On-site; ZAR 350,000 - 540,000; Full time

Job summary

Primeserv Denverdraft is seeking an experienced Site Operations Manager to oversee daily operations across departments and shifts at a high-volume site in South Africa. You will lead staffing, productivity, and IR processes while maintaining strong client engagement and service delivery excellence.

Responsibilities include floor walks, staffing planning, risk reporting, and ensuring compliance with labour legislation and client standards.

Qualifications

• 1 to 3 years operational management or supervisory experience within logistics, warehousing, automotive, manufacturing, or TES environments.
• Strong communication and people management skills essential.
• Basic Industrial Relations knowledge advantageous.

Responsibilities

• Manage the full daily operation across allocated departments and shifts.
• Conduct daily operational floor walks and maintain strong operational visibility on site.
• Ensure operational requirements and manpower demands are fulfilled timeously.
• Manage staffing levels, absenteeism, overtime, workforce allocation, and shift planning.
• Monitor productivity, operational efficiencies, and workforce performance daily.
• Ensure operational reporting and communication is completed accurately and timeously.
• Monitor and report on operational risks, staffing concerns, and client developments.
• Attend operational meetings and client engagements.
• Ensure client requirements and SLA expectations are consistently achieved.

Education

Tertiary qualification

Tools

Microsoft Excel

Outlook

Reporting systems

Job description

Purpose of the Role:

• To manage the daily operational, workforce, client, and Industrial Relations functions.
• The role will be responsible for ensuring operational stability, workforce productivity, compliance, service delivery excellence, and strong client engagement within a high-volume environment.

Responsibilities:

Site Management:

• Manage the full daily operation across allocated departments and shifts.
• Conduct daily operational floor walks and maintain strong operational visibility on site.
• Ensure operational requirements and manpower demands are fulfilled timeously.
• Manage staffing levels, absenteeism, overtime, workforce allocation, and shift planning.
• Monitor productivity, operational efficiencies, and workforce performance daily.
• Ensure operational continuity during peak periods and operational pressure environments.
• Ensure operational reporting and communication is completed accurately and timeously.
• Monitor and report on operational risks, staffing concerns, and client developments.

Client Management and Engagement:

• Build and maintain strong working relationships with operational management and support departments.
• Attend operational meetings, planning discussions, toolbox talks, and client engagements.
• Conduct regular operational catch‑up meetings with relevant stakeholders and department heads.
• Attend client service delivery meetings and provide operational feedback and reporting.
• Ensure professional communication and immediate response to operational concerns and escalations.
• Ensure client requirements and SLA expectations are consistently achieved.

Industrial Relations and Employee Management:

• Manage employee conduct, attendance, punctuality, and workplace discipline.
• Conduct investigations, counselling sessions, disciplinary processes, and hearings where required.
• Ensure all Industrial Relations matters are handled professionally and procedurally correctly.
• Ensure hearing preparation is completed correctly including evidence, statements, footage, and supporting documentation.
• Manage IR KPI compliance and ensure IR matters are handled within required timelines.
• Assist and support with CCMA and Bargaining Council related matters where required.
• Ensure all IR records, documentation, and employee files are maintained accurately.
• Ensure compliance with labour legislation, company procedures, and client standards.

Compliance and SHEQ:

• Ensure compliance with SHEQ requirements, PPE standards, and operational procedures.
• Attend Health and Safety meetings and support site compliance initiatives.
• Ensure operational incidents, risks, and non‑compliance matters are escalated
• Maintain audit readiness and operational compliance standards
• Ensure employees comply with all client site rules and safety procedures.

Administration and Reporting:

• Ensure timesheets, payroll information, and operational reports are submitted accurately and timeously.
• Maintain accurate workforce records, IR documentation, and operational files.
• Ensure reporting on staffing, productivity, absenteeism, overtime, and operational developments are completed daily.
• Ensure operational communication and escalations are professionally managed.

Personal Competencies, Traits and Attributes:

• Strong leadership and accountability.
• Professional communication and interpersonal skills.
• Ability to work effectively within a fast‑paced operational environment.
• Strong problem solving and decision‑making capability.
• Ability to manage pressure and operational demands effectively.
• Strong organisational and administrative ability.
• Ability to manage conflict and employee related matters professionally.
• Strong attention to detail and operational discipline.
• Strong client service and relationship management capability.
• Solution driven and proactive mindset.

Experience and Qualifications:

• 1 to 3 years operational management or supervisory experience within logistics, warehousing, automotive, manufacturing, or TES environments.
• Relevant tertiary qualification advantageous, particularly within Logistics, Supply Chain, Human Resources, Business Management, or Industrial Relations.
• Strong communication and people management skills essential.
• Basic Industrial Relations knowledge advantageous.
• Computer literacy including Microsoft Excel, Outlook, and reporting systems.

Please note:

Should you not meet the minimum requirements or hear from us within 14 days from date of advertising, please accept your application as being unsuccessful.