Operations Manager

Talent Fox SA; Klerksdorp; On-site; ZAR 600,000 - 900,000; Full time

Job summary

Talent Fox SA is seeking an experienced Operations Manager to oversee client sites and outsourced workforces in Klerksdorp, North West. The role focuses on day-to-day operations, maintaining client relationships, and ensuring SLAs and KPIs are met.

You will manage temporary/contract staff, handle ER matters, and ensure labour law compliance, health & safety, and payroll coordination. A strong HR/IR background and SA labour law knowledge are essential.

Qualifications

• Matric; relevant tertiary qualification advantageous.
• TES/staffing industry experience essential.
• Experience managing client sites and temporary/contract workforces.
• Strong HR, IR and Labour Relations experience.
• Good knowledge of South African labour legislation.
• Health & Safety knowledge and experience.
• Strong client relationships and people management skills.
• Valid driver’s license and reliable transport.
• Computer literate.

Responsibilities

• Manage day-to-day operations across allocated client sites.
• Build and maintain strong client relationships.
• Manage temporary/contract employees, staffing levels, attendance and performance.
• Monitor and deliver against client SLAs and KPIs.
• Handle employee relations, disciplinary matters, grievances and labour-related issues.
• Ensure compliance with relevant labour legislation and TES requirements.
• Oversee Health & Safety, PPE and site compliance.
• Coordinate timekeeping and payroll-related information.
• Resolve client and employee queries and operational challenges.
• Compile operational and performance reports.

Skills

Client relationships

People management

HR & IR knowledge

Labour relations

Safety compliance

Payroll coordination

Labour law awareness

Education

Matric

Tertiary qualification advantageous

Tools

Microsoft Office

HR software

Job description

OPERATIONS MANAGER – TES

Klerksdorp, North West

An established Temporary Employment Services (TES) company is looking for an experienced Operations Manager to manage client sites and outsourced workforces in Klerksdorp, North West.

Key Responsibilities:

• Manage day-to-day operations across allocated client sites.
• Build and maintain strong client relationships.
• Manage temporary/contract employees, staffing levels, attendance and performance.
• Monitor and deliver against client SLAs and KPIs.
• Handle employee relations, disciplinary matters, grievances and labour-related issues.
• Ensure compliance with relevant labour legislation and TES requirements.
• Oversee Health & Safety, PPE and site compliance.
• Coordinate timekeeping and payroll-related information.
• Resolve client and employee queries and operational challenges.
• Compile operational and performance reports.

Requirements:

• Matric; relevant tertiary qualification advantageous.
• Previous TES / staffing industry experience – essential.
• Experience managing client sites and temporary/contract workforces.
• Strong HR, IR and Labour Relations experience.
• Good knowledge of South African labour legislation.
• Health & Safety knowledge and experience.
• Strong client relationship and people management skills.
• Valid driver's license and reliable transport.
• Computer literate.