Showroom Sales & Customer Experience Specialist

homechoice; Oos-Kaap; On-site; ZAR 90,000 - 130,000; Full time

Job summary

homechoice is a leading South African homeware retailer seeking a Sales Associate to deliver an exceptional showroom experience, convert visits into sales, and support store operations. You will demonstrate products, handle orders, and participate in promotions while maintaining showroom standards.

The role emphasizes customer service, accuracy in pricing, and administration. You’ll work shifts including weekends, with minimum Grade 12 and at least 1 year retail sales experience.

Qualifications

• Grade 12 / Matric (minimum requirement).
• Minimum 1 year retail sales experience.
• Customer-facing sales experience within a target-driven environment.
• Availability to work shifts, weekends, and public holidays.
• Homewares retail experience (advantageous).
• Clear credit and criminal record.

Responsibilities

• Actively engage customers on the showroom floor to understand their needs and convert interactions into sales.
• Demonstrate products effectively, communicating features, benefits, pricing, and promotions.
• Achieve individual sales targets, conversion rates, and productivity expectations.
• Capture customer orders, documentation, payments, refunds, and credits accurately and timely.
• Maintain high standards of housekeeping, visual presentation, and merchandising on the sales floor.
• Follow cash handling procedures and adhere to policies and training.

Skills

Retail sales

Customer service

Communication

Education

Grade 12 / Matric

Job description

homechoice is a leading South African homeware retailer seeking a Sales Associate to deliver an exceptional showroom experience, convert visits into sales, and support store operations. You will demonstrate products, handle orders, and participate in promotions while maintaining showroom standards.

The role emphasizes customer service, accuracy in pricing, and administration. You’ll work shifts including weekends, with minimum Grade 12 and at least 1 year retail sales experience.