Showroom Sales & Customer Experience Specialist

Homechoice; Roodepoort; On-site; ZAR 120,000 - 180,000; Full time

Job summary

Homechoice is a leading South African homeware retailer. The Sales Associate delivers an exceptional showroom experience by converting visits into sales through product demonstrations, needs analysis, and accurate order processing, while supporting the Store Supervisor and Showroom Manager.

You will engage customers on the showroom floor, communicate features and promotions, process orders and payments, handle stock and merchandising, and maintain high standards of service, accuracy, and

Qualifications

• Grade 12 / Matric is the minimum requirement.
• Minimum 1 year of retail sales experience.
• Customer-facing sales experience within a target-driven environment.
• Availability to work shifts, weekends and public holidays.

Responsibilities

• Actively engage customers on the showroom floor to understand their needs and convert interactions into sales.
• Demonstrate products, communicate features, pricing and promotions to align with the current catalogue.
• Achieve individual sales targets, conversion rates and productivity expectations.
• Capture orders, payments, refunds and credits accurately and timely; maintain required documentation.

Skills

Customer service

Sales-focused

Communication

Teamwork

Education

Grade 12 / Matric

Job description

Homechoice is a leading South African homeware retailer. The Sales Associate delivers an exceptional showroom experience by converting visits into sales through product demonstrations, needs analysis, and accurate order processing, while supporting the Store Supervisor and Showroom Manager.

You will engage customers on the showroom floor, communicate features and promotions, process orders and payments, handle stock and merchandising, and maintain high standards of service, accuracy, and