Showroom Sales & Customer Experience Champion

Homechoice; Oudtshoorn; On-site; ZAR 100,000 - 145,000; Full time

Job summary

homechoice is a leading South African homeware retailer. The Sales Associate is responsible for delivering an exceptional in-showroom customer experience by converting customer visits into sales through effective product demonstration, needs analysis, and accurate order processing.

The role focuses on frontline sales execution, customer service, administration, and adherence to operational standards, supporting the Store Supervisor.

Qualifications

• Grade 12 / Matric is the minimum requirement.
• Minimum 1 year of retail sales experience.
• Customer-facing sales experience in a target-driven environment.
• Availability to work shifts, weekends and public holidays.
• Homewares retail experience is advantageous.
• Clear credit and criminal record.

Responsibilities

• Actively engage customers to understand needs and convert to sales.
• Demonstrate products, communicate features, pricing, promotions.
• Achieve sales targets and conversion rates.
• Capture orders and process payments and orders accurately.
• Maintain stock, merchandising, and showroom standards.
• Follow policies, cash handling, and escalate risks when needed.

Skills

Customer service

Sales

Communication

Attention to detail

Education

Grade 12 / Matric

Tools

POS systems

Job description

homechoice is a leading South African homeware retailer. The Sales Associate is responsible for delivering an exceptional in-showroom customer experience by converting customer visits into sales through effective product demonstration, needs analysis, and accurate order processing.

The role focuses on frontline sales execution, customer service, administration, and adherence to operational standards, supporting the Store Supervisor.