Shared Services Analyst- Purchasing

Kocho; Wes-Kaap; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A technology services company is seeking a Purchasing Analyst to assist with all purchasing enquiries within the Shared Services department. Key responsibilities include creating quotes, processing orders, and liaising with vendors. The ideal candidate will have 1-2 years of experience in a purchasing role within an IT environment and possess excellent communication and organizational skills. The role offers a dynamic workplace in Cape Town.

Qualifications

• Minimum 1-2 years' experience as a Purchasing Administrator within IT MSP or VAR.
• Experience in an IT environment and good awareness of IT hardware/software.

Responsibilities

• Create client quotes via CRM System.
• Liaise with Distributor vendors and service providers.
• Manage and update PSA tickets relating to procurement.

Skills

Microsoft Office proficiency

Excellent communication skills

Customer service skills

Organized time management

Job description

Overview

Kocho recognise that technology on its own does not deliver change and offers technology adoption services alongside excellent technical consulting to enable our clients to achieve their business goals on their journey to Become Greater.

Our head office is in the heart of London’s West End and provides a comfortable working environment with flexible collaboration spaces that encourage our people to Become Greater with the aim to Do What’s Right. In 2022 we be opened new offices in Cardiff and Cape Town which follow the style of our London space. Kocho is an equal opportunities employer. We make recruitment decisions based on qualifications, skill set and experiences. We consider all suitable candidates regardless of their age, sex, gender reassignment, race, religious beliefs, or lack thereof, marital status, disability or sexual orientation or any other protected characteristic. This mindset aligns with our company values as we understand that we are Better Together.

Job Purpose

Purchasing Analyst is responsible for assisting with all purchasing enquiries that we currently have within the Shared Services department.

Job Purpose

Purchasing Analyst is responsible for assisting with all purchasing enquiries that we currently have within the Shared Services department.

Key responsibilities

• Create client quotes via CRM System
• Create PO via the PSA system
• Client Facing, send quotes to customers for approval
• Order Processing
• Liaising with Distributor vendors, services providers and courier services
• Assist software and licensing and renewals of clients
• Obtain PODs, Process RMA’s if required
• Manage and update PSA tickets relating to procurement

Requirements of the job

Essential

• Ability to use all Microsoft Office platforms, e.g. Word, Excel, PowerPoint, Outlook, Microsoft Teams etc.
• Excellent communication skills at all levels - both verbal and written
• Excellent Customer service skills
• Ability to engage with clients by mail and phone
• Organised with good time management and ability to prioritise
• Ability to work under pressure, manage your time effectively and work on your own initiative
• Minimum 1-2 years' experience as a Purchasing Administrator within IT MSP or VAR
• Experience in an IT environment
• Good awareness of IT hardware/Software
• Worked in and MSP/IT environment
• Worked in a financial environment

Person Specification

Initiative

• Ability to take own initiative

Relationships:

• Works closely with all support teams including the service desk
• Liaises with management to report or escalate issues
• Manage relationships with a wide range of hardware, software and service suppliers
• Works regularly with all Internal customers to ensure best possible IT service and incident resolution

Communication skills:

• Excellent communication skills

Timescales

• Ability to work within defined SLAs

Supervision

• No supervision skills required