Service Technician - Stellenbosch

Placements24; Stellenbosch; On-site; ZAR 240,000 - 360,000; Full time

Benefits offered by this job

Company vehicle

Fuel card

Medical aid

Provident fund

Training and development

Generous annual leave

Career advancement opportunities

Supportive management

Job summary

Placements24 is seeking a dedicated Service Technician to join our client’s team in Stellenbosch, Western Cape. The role focuses on on-site maintenance, repair, and troubleshooting of specialized equipment, with autonomy in the field.

The ideal candidate has strong mechanical and electrical diagnostic skills, experience reading schematics, and a customer-focused approach to keep equipment operating smoothly. Travel to nearby sites may be required.

Qualifications

• Proven experience as a Service Technician or similar technical repair role.
• Strong mechanical and electrical troubleshooting skills.
• Able to read and interpret technical manuals, schematics, and service bulletins.
• Proficient in using diagnostic tools and test equipment.
• Excellent problem-solving and customer service abilities.
• Valid driver's license with a clean driving record.
• Willingness to travel within Stellenbosch and surrounding areas.
• Technical qualification or trade certification preferred.

Responsibilities

• Perform on-site diagnostics, maintenance, and repairs on equipment.
• Troubleshoot and identify root causes of malfunctions.
• Execute repairs with minimal downtime for clients.
• Conduct routine inspections and preventative maintenance.
• Provide technical support and basic user training to customers.
• Maintain records of service calls, repairs, and parts used.
• Adhere to safety protocols and company procedures.
• Manage service tools and equipment in good condition.
• Communicate with customers and internal teams effectively.
• Identify potential issues and recommend preventative actions.

Skills

Field service experience

Mechanical troubleshooting

Electrical troubleshooting

Schematics reading

Diagnostic tools

Customer service

Valid driver’s license

Education

Technical qualification or trade certification

Tools

Diagnostic tools

Test equipment

Job description

About the Role

Our client is looking for a dedicated and technically proficient Service Technician to join their team in Stellenbosch, Western Cape. This role focuses on providing high-quality on-site service, including maintenance, repair, and troubleshooting of specialized equipment. The ideal candidate will have a solid foundation in mechanical and electrical diagnostics and a passion for solving technical challenges. You will be the face of our client to many customers, ensuring their equipment operates smoothly and efficiently. This is a hands-on role that requires excellent problem-solving skills and the ability to work autonomously. You'll play a vital part in maintaining customer satisfaction and upholding the high standards of the installation and maintenance sector in the beautiful Stellenbosch region.

Key Responsibilities

• Perform on-site diagnostics, maintenance, and repairs on various types of equipment.
• Troubleshoot and identify the root cause of equipment malfunctions.
• Execute repairs efficiently and effectively, ensuring minimal downtime for clients.
• Conduct routine inspections and preventative maintenance to ensure equipment reliability.
• Provide technical support and basic user training to customers.
• Maintain accurate records of service calls, repairs performed, and parts used.
• Adhere to all safety protocols and company procedures.
• Manage service tools and equipment, ensuring they are in good working order.
• Communicate effectively with customers and internal support teams.
• Proactively identify potential issues and recommend preventative measures.

Requirements

• Proven experience as a Service Technician or in a similar technical repair role.
• Strong mechanical and electrical troubleshooting skills.
• Ability to read and interpret technical manuals, schematics, and service bulletins.
• Proficiency in using diagnostic tools and test equipment.
• Excellent problem-solving abilities and a methodical approach to diagnostics.
• Good communication and customer service skills.
• Must possess a valid driver's license and a clean driving record.
• Ability to work independently and manage time effectively in the field across Stellenbosch and surrounding areas.
• A relevant technical qualification or trade certification is highly preferred.
• Willingness to undertake occasional travel for training or specialized assignments.

Benefits

• Competitive annual salary of ZAR.
• Company vehicle and fuel card for business use.
• Medical aid and provident fund benefits.
• Continuous training and professional development opportunities.
• Work in the dynamic installation and maintenance sector.
• Serve a diverse client base in the picturesque Stellenbosch region.
• Generous annual leave.
• Opportunities for career advancement.
• Supportive management and team environment.
• Contribute to maintaining essential equipment for local businesses.