Field Service Technician - Specialized Equipment

Placements24; Pretoria; Hybrid; ZAR 280,000 - 460,000; Full time

Benefits offered by this job

Company tools

Travel reimbursements

Career training

Independent work environment

Job summary

Placements24 seeks a Field Service Technician to service client sites around Pretoria. The role requires hands-on electronics, mechanics, and complex systems expertise to install, maintain, and repair equipment.

You will be the primary contact for clients, delivering professional technical support and ensuring peak equipment performance. The successful candidate will travel within the Gauteng region, work autonomously, and collaborate with a technical support team to resolve issues while

Qualifications

• Minimum of 3 years in field service, electronics repair, or similar technical role.
• Strong understanding of electronic circuits, mechanical systems, and software troubleshooting.
• Ability to read and interpret technical manuals, schematics, and diagnostic software.
• Excellent problem-solving and analytical skills; strong communication abilities.

Responsibilities

• Install, calibrate, and commission specialized equipment at client sites.
• Perform preventative maintenance and inspections for optimal function.
• Diagnose and troubleshoot issues; provide timely repair solutions.
• Respond to service requests with professional technical support.
• Maintain detailed service reports and parts usage.

Skills

Electronics repair

Diagnostics

Customer service

Schematics reading

Test equipment

Driver's license

Education

Technical diploma or cert in electronics/related field

Tools

Diagnostic tools

Diagnostic software

Job description

About the Role

Our client, a globally recognized manufacturer of advanced scientific instruments, is seeking a dedicated Field Service Technician to service their client base in and around **Pretoria**. This role requires an individual with a strong aptitude for electronics, mechanics, and complex systems to perform installations, preventative maintenance, and on-site repairs. You will be the primary point of contact for clients, ensuring their equipment operates at peak performance. This is a hands-on role that demands excellent diagnostic skills, a customer-centric approach, and the ability to work autonomously. The successful candidate will be an integral part of a team dedicated to providing exceptional technical support and maintaining the company's reputation for quality and reliability in the Gauteng region. This position offers the chance to work with cutting-edge technology and develop specialized expertise.

Key Responsibilities

• Install, calibrate, and commission specialized scientific equipment at client sites.
• Perform routine preventative maintenance and inspections to ensure optimal equipment function.
• Diagnose and troubleshoot technical issues, providing timely and effective repair solutions.
• Respond to customer inquiries and service requests, providing professional technical support.
• Maintain detailed service reports, documenting all work performed and parts used.
• Manage a schedule of service calls efficiently, prioritizing urgent issues.
• Maintain an organized inventory of spare parts and necessary tools.
• Provide basic user training to clients on equipment operation and maintenance.
• Adhere to all company policies, safety procedures, and client site requirements.
• Collaborate with the internal technical support team to resolve complex problems.

Requirements

• Minimum of 3 years of experience in field service, electronics repair, or a similar technical role.
• Strong understanding of electronic circuits, mechanical systems, and software troubleshooting.
• Ability to read and interpret technical manuals, schematics, and diagnostic software.
• Excellent problem‑solving and analytical skills.
• Strong customer service and communication skills, with the ability to explain technical issues clearly.
• Proficiency in using diagnostic tools and test equipment.
• Valid driver's license and a reliable vehicle for travel.
• Ability to work independently with minimal supervision.
• Willingness to travel within the designated service area, occasionally overnight.
• Technical diploma or certification in electronics, mechanical engineering, or a related field is preferred.

Benefits

• Competitive compensation package including a base salary and potential for performance bonuses.
• Company‑provided tools and diagnostic equipment.
• Travel expenses and mileage reimbursement.
• Opportunities for specialized training and career growth.
• Access to a supportive network of technical experts.
• A dynamic and independent work environment in **Pretoria**.
• Paid vacation and personal leave.