Service Sales Specialist, Separation & Homogenization

Gea Group; Johannesburg; On-site; ZAR 420,000 - 600,000; Full time

Job summary

GEA is seeking a Service Sales Specialist for Separation and Homogenization within the Pure Flow Processing division. You will drive service sales activities, review RFQs, and coordinate with the Head of PFP Service.

You will develop and use service sales tools, identify cross-sell opportunities, travel to customers in Africa, and support with spare parts, repairs and field service. A commercial qualification with a technical background and 5 years’ experience are required.

Qualifications

• Commercial qualification with a technical background.
• 5 years’ experience in Separation and Homogenization equipment.
• Experience providing lifecycle services in engineering or FMCG environments.
• Proficient in MS Office.

Responsibilities

• Drive Service Sales activities for Separation and Homogenization within PFP.
• Review RFQs and clarify customer requirements.
• Prioritize initiatives with Head of PFP Service.
• Develop, implement, and utilize Service Sales tools – I-Base and CRM and other tools under development.
• Identify up-sell and cross-sell opportunities to maximize revenue and improve customer experience.
• Travel to potential and existing customers to secure orders for spare parts, repairs, and field service.
• Promote smaller scale projects (upgrades/modernization).
• Assist with large project spare parts and repair orders; provide quotes and ensure timely Sale closure.
• Participate in negotiation of offers, quotations, and contracts (T&Cs).
• Be a self-starter to complete tasks timeously.
• Assist with on-site execution of services and small-scale service projects.

Skills

Commercial Qualification

Technical background

Customer engagement

Tools

MS Office

Job description

GEA is seeking a Service Sales Specialist for Separation and Homogenization within the Pure Flow Processing division. You will drive service sales activities, review RFQs, and coordinate with the Head of PFP Service.

You will develop and use service sales tools, identify cross-sell opportunities, travel to customers in Africa, and support with spare parts, repairs and field service. A commercial qualification with a technical background and 5 years’ experience are required.