Service Sales Specialist - Separation & Homogenization

gea; Johannesburg; Sur place; ZAR 600 000 - 1 000 000; Plein temps

Résumé du poste

GEA is seeking a Service Sales Specialist for Separation and Homogenization in the PFP division to drive service sales for parts, repairs and field service across Africa. You will review RFQs, clarify customer requirements, and collaborate with project sales teams to identify up-sell and cross-sell opportunities while delivering a professional customer experience.

Travel to customers will be required; you will maintain CRM records, develop service sales tools, and support lifecycle service

Qualifications

• CRM experience and customer relationship management abilities.
• 5 years' experience in Separation and Homogenization equipment.
• Experience providing lifecycle services in engineering or FMCG environments.
• Proficient in MS Office and related tools.

Responsabilités

• Drive Service Sales activities for Separation and Homogenization within PFP.
• Review RFQs and clarify customer requirements.
• Prioritize initiatives with Head of PFP Service and peers.
• Develop and utilize Service Sales tools (I-Base, CRM).
• Identify up-sell and cross-sell opportunities with equipment teams.
• Promote spare parts, repairs and field service across Africa.
• Travel to customers to secure orders and present service offerings.
• Support upgrades and modernization projects when feasible.
• Assist with large spare parts and repair orders and quotes.
• Participate in negotiation of offers, quotations, and contracts.
• Contribute to on-site execution of services and small projects.

Connaissances

CRM experience

Customer relationship

Formation

Commercial Qualification with technical background

Outils

MS Office

Description du poste

GEA is seeking a Service Sales Specialist for Separation and Homogenization in the PFP division to drive service sales for parts, repairs and field service across Africa. You will review RFQs, clarify customer requirements, and collaborate with project sales teams to identify up-sell and cross-sell opportunities while delivering a professional customer experience.

Travel to customers will be required; you will maintain CRM records, develop service sales tools, and support lifecycle service