Service Advisor: Customer Liaison & Parts Sales

Pivot Services; Pinetown; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Motus Corporation is seeking a permanently employed Service Advisor in Pinetown, KwaZulu-Natal. The role focuses on delivering accurate advisory service orders for non-technical service activities, coordinating service work and time, and acting as the liaison between customers and the dealership.

You will promote labour and parts sales, maintain appointment lists, obtain customer approvals, and inform customers of any cost changes when estimates are extended beyond initial amounts.

Responsibilities

• Deal with all customers and coordinate service work and time.
• Act as liaison between service customers and dealership.
• Promote the sales of labour and parts.
• Maintain service appointment list.
• Obtain customer approval and signature after confirming understanding of the dealership payment policy.
• Contact the customer for authorisation when the repair order needs to be extended beyond the agreed estimate and provide the new total cost.

Job description

Motus Corporation is seeking a permanently employed Service Advisor in Pinetown, KwaZulu-Natal. The role focuses on delivering accurate advisory service orders for non-technical service activities, coordinating service work and time, and acting as the liaison between customers and the dealership.

You will promote labour and parts sales, maintain appointment lists, obtain customer approvals, and inform customers of any cost changes when estimates are extended beyond initial amounts.