Senior Telecoms NOC Manager — Hybrid, Polokwane

Placements24; Polokwane; Hybrid; ZAR 1,200,000 - 1,800,000; Full time

Benefits offered by this job

Relocation assistance

Hybrid work model

Medical aid

Retirement savings

Job summary

Placements24 seeks a seasoned Telecoms Network Operations Manager to lead the NOC in Polokwane. The role blends on-site leadership with remote oversight across Limpopo, guiding incident response, performance optimization and service delivery.

You will manage a skilled team, implement ITIL-based processes, and drive continuous improvement while coordinating with engineering and planning for network upgrades and new services. Hybrid work model offered.

Qualifications

• Bachelor's degree in Telecommunications Engineering, Computer Science, or related field.
• 8+ years in telecommunications network operations with at least 3 years in a management/leadership role.
• Strong ITIL knowledge and service management practices.

Responsibilities

• Lead and manage the NOC team, including scheduling, performance management and development.
• Monitor network performance and proactively resolve issues to minimize downtime.
• Define and implement incident, problem and change management processes.
• Ensure timely restoration of services during outages and communicate with stakeholders.
• Collaborate with engineering and planning teams for upgrades and new services.
• Define and track KPIs for network operations and service delivery.
• Manage vendor SLAs and ensure compliance with policies and security practices.
• Drive continuous improvement initiatives in the NOC.

Skills

Leadership

Network Operations

ITIL

Stakeholder comms

Education

Bachelor's degree in Telecommunications Engineering/CS

Master's degree (preferred)

Tools

IP/MPLS monitoring tools

Job description

Placements24 seeks a seasoned Telecoms Network Operations Manager to lead the NOC in Polokwane. The role blends on-site leadership with remote oversight across Limpopo, guiding incident response, performance optimization and service delivery.

You will manage a skilled team, implement ITIL-based processes, and drive continuous improvement while coordinating with engineering and planning for network upgrades and new services. Hybrid work model offered.