Telecommunications Systems Administrator

Placements24; Mbombela (Nelspruit); Hybrid; ZAR 350,000 - 500,000; Full time

Benefits offered by this job

Competitive salary

Hybrid work arrangement

Medical aid

Retirement fund

Training opportunities

Team support

Job summary

Placements24 in Nelspruit is seeking a diligent Telecommunications Systems Administrator to manage and maintain their PBX, VoIP and unified communications environment. This hybrid role ensures secure, available voice and data services through careful configuration, troubleshooting and end-user support.

The ideal candidate has 3–4 years’ telecoms experience, IT/CS qualifications, and proficiency in PBX, VoIP, IP networking, and UC platforms (Teams Voice, Cisco UC).

Qualifications

• Relevant qualification in Information Technology, Computer Science, or a related field.
• 3–4 years of experience managing and supporting telecommunications systems.
• Proficiency with PBX systems, VoIP technologies, and IP networking.

Responsibilities

• Administer and maintain PBX and VoIP platforms and UC solutions.
• Monitor system performance and implement preventative measures.
• Manage user accounts, permissions, and configurations for telecom services.
• Troubleshoot and resolve hardware and software issues related to telecom systems.
• Implement system updates, patches and security enhancements.

Skills

PBX systems

VoIP technologies

Unified communications

Troubleshooting

Hybrid work

Education

IT/CS qualification

Tools

PBX platforms

VoIP platforms

Microsoft Teams Voice

Cisco UC

IP networking

Job description

About the Role

Our client is seeking a diligent Telecommunications Systems Administrator to manage and maintain their critical communication systems in Nelspruit . This hybrid role involves ensuring the smooth operation, security, and availability of their voice and data infrastructure. You will be responsible for system configuration, troubleshooting, and user support, playing a key part in maintaining seamless communication channels for the business. This position requires a proactive individual with strong technical skills and a commitment to operational excellence within the telecoms environment.

Key Responsibilities

• Administer and maintain PBX systems, VoIP platforms, and unified communications solutions.
• Monitor system performance, identify potential issues, and implement preventative measures.
• Manage user accounts, permissions, and configurations for telecom services.
• Troubleshoot and resolve hardware and software issues related to telecommunications systems.
• Implement system updates, patches, and security enhancements.
• Provide technical support and training to end-users on telecom system functionalities.

Requirements

• Relevant qualification in Information Technology, Computer Science, or a related field.
• 3-4 years of experience in managing and supporting telecommunications systems.
• Proficiency with PBX systems, VoIP technologies, and IP networking.
• Experience with unified communications platforms (e.g., Microsoft Teams Voice, Cisco UC).
• Strong troubleshooting skills and attention to detail.
• Ability to manage both day-to-day operations and project-based tasks.

Benefits

• Competitive annual salary and benefits package.
• Hybrid work arrangement offering flexibility.
• Comprehensive medical aid and retirement fund.
• Opportunities for further training and certifications in telecoms technologies .
• Work within a supportive team environment in a key role for the telecoms operations in Nelspruit .