Senior Telecommunications Field Technician

Placements24; Noord-Kaap; Sur place; ZAR 165 000 - 248 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Vehicle provided

Training opportunities

Paid leave

Safety equipment

Career advancement

Résumé du poste

Placements24 is seeking a Senior Telecommunications Field Technician for the Kimberley area in the Northern Cape. The role involves installing, maintaining, and repairing telecom equipment at varied customer sites.

You will work independently in the field, ensuring installations meet standards and client specifications while delivering on-site technical support. The ideal candidate has 4+ years in field telecoms, with copper/fiber experience, testing tool proficiency, and strong problem-solving

Qualifications

• 4+ years of experience as a Telecommunications Field Technician.
• Experience with copper and fiber optic cabling installation/troubleshooting.
• Knowledge of POTS, DSL, VoIP, and broadband technologies.
• Familiarity with testing tools: multimeters, OTDRs, cable testers.

Responsabilités

• Install, test, and commission telecom equipment (routers, switches, fiber, wireless access points).
• Perform routine maintenance and troubleshooting on network infrastructure and customer premises equipment.
• Diagnose and resolve issues related to voice, data, and video services.
• Respond to service calls and emergency repairs promptly.
• Adhere to safety regulations and company standards.
• Maintain records of work performed and site details.
• Provide basic training and support to customers on installed equipment.
• Collaborate with support teams to resolve escalated issues.
• Manage tools/equipment and spare parts for field operations.

Connaissances

Field telecoms experience

Copper & fiber cabling

POTS/DSL/VoIP

Testing equipment

IP addressing basics

Diagnostics & problem-solving

Driver's license

Customer service

Formation

Relevant technical qualification or certification in Telecommunications/Electronics

Outils

Multimeters

OTDRs

Cable testers

Description du poste

About the Role

Our client, a reputable telecommunications company, is seeking an experienced and reliable Senior Telecommunications Field Technician to join their operations in Kimberley, Northern Cape . This hands-on role involves the installation, maintenance, and repair of telecommunications equipment and infrastructure at various customer sites and network locations. You will be responsible for ensuring that all installations and repairs meet industry standards and client specifications, providing excellent on-site technical support. This position requires a dedicated individual who is comfortable working independently in the field. We are looking for a technician with a strong work ethic, excellent troubleshooting skills, and a commitment to customer satisfaction. Your expertise will be vital in maintaining the integrity and performance of our client's network services.

Key Responsibilities

• Install, test, and commission telecommunications equipment, including routers, switches, fiber optic cabling, and wireless access points.
• Perform routine maintenance and troubleshooting on network infrastructure and customer premises equipment.
• Diagnose and resolve technical issues related to voice, data, and video services.
• Respond to service calls and emergency repairs in a timely and efficient manner.
• Ensure all work is performed according to company standards, safety regulations, and technical specifications.
• Maintain accurate records of work performed, equipment used, and site details.
• Provide basic training and support to customers on the use of installed equipment.
• Collaborate with the technical support team to resolve escalated issues.
• Manage inventory of tools, equipment, and spare parts required for field operations.
• Adhere to strict safety protocols and report any safety hazards encountered.

Requirements

• Relevant technical qualification or certification in Telecommunications, Electronics, or a related field.
• Minimum of 4 years of experience as a Telecommunications Field Technician.
• Proven experience with installation and troubleshooting of copper and fiber optic cabling.
• Knowledge of telecommunications equipment, including POTS, DSL, VoIP, and broadband technologies.
• Familiarity with testing equipment such as multimeters, OTDRs, and cable testers.
• Strong understanding of basic network principles and IP addressing.
• Excellent diagnostic and problem-solving skills.
• Good physical condition and ability to work in various environmental conditions.
• Valid driver's license and a clean driving record.
• Strong customer service and communication skills.

Benefits

• Competitive hourly wage and overtime opportunities.
• Comprehensive medical and accident insurance.
• Company-provided vehicle, fuel card, and mobile phone.
• Opportunities for skills enhancement and advanced technical training.
• A stable work environment with a focus on team collaboration.
• Paid annual leave and company holidays.
• Provision of necessary tools and safety equipment.
• Potential for advancement to team lead or supervisory roles.