Chief NOC Operations & Network Reliability Leader

Placements24; Mbombela (Nelspruit); Hybrid; ZAR 1,200,000 - 1,800,000; Full time

Benefits offered by this job

Executive compensation package

Executive medical benefits

Pension fund

Extended vacation entitlement

Leadership development programs

Job summary

Placements24 seeks a visionary Head of Network Operations Center (NOC) to lead the Nelspruit team, ensuring constant availability, performance, and security of the network infrastructure. You will supervise engineers and supervisors, drive operational excellence, and manage critical incidents.

The role requires a strong leadership background, deep networking knowledge (TCP/IP, BGP, MPLS), and experience in large-scale telecom networks. Hybrid work with on-site presence in Nelspruit is expected.

Qualifications

• Bachelor's degree in Computer Science, Engineering, Information Technology, or related field.
• Master's degree is advantageous.
• Minimum of 10 years in network operations, with at least 5 years in leadership within a NOC environment.

Responsibilities

• Oversee 24/7 NOC operations to ensure availability and support.
• Develop strategic initiatives to improve network performance and efficiency.
• Lead, mentor, and manage the NOC team including hiring and performance reviews.
• Establish and enforce SLAs and incident response processes.
• Manage incident resolution and coordination across engineering and support.
• Oversee monitoring tools deployment and utilization.
• Collaborate with other departments to ensure seamless service delivery.
• Prepare performance reports for senior management.
• Drive continuous improvement in NOC operations.
• Ensure compliance with industry regulations and security best practices.

Skills

Leadership

Strategic thinking

Team management

Networking know-how

Incident response

Communication

Education

Bachelor's degree in Computer Science/Engineering/IT

Master's degree (advantageous)

Tools

Network monitoring tools

Ticketing systems

Incident management platforms

Job description

Placements24 seeks a visionary Head of Network Operations Center (NOC) to lead the Nelspruit team, ensuring constant availability, performance, and security of the network infrastructure. You will supervise engineers and supervisors, drive operational excellence, and manage critical incidents.

The role requires a strong leadership background, deep networking knowledge (TCP/IP, BGP, MPLS), and experience in large-scale telecom networks. Hybrid work with on-site presence in Nelspruit is expected.