Senior Telecom Business Analyst

Placements24; Randburg; Hybrid; ZAR 900,000 - 1,300,000; Full time

Benefits offered by this job

Hybrid work model

Competitive salary

Medical, dental, and vision insurance

Pension contributions

Job summary

Placements24 is seeking a Senior Telecom Business Analyst to join our strategic team in Randburg. You will bridge business needs with technology, shape new services, and drive system enhancements through full project lifecycle.

Role requires 7+ years in telecom BA, strong requirements elicitation, and excellent stakeholder communication. Hybrid work setup in Gauteng with exposure to enterprise-grade telecom solutions.

Qualifications

• 7+ years of experience as a Business Analyst in telecommunications.
• Experience eliciting, analyzing, and documenting requirements for complex telecom projects.
• Deep understanding of telecommunications business models, products and services.

Responsibilities

• Elicit, analyze, document, and validate business requirements for telecom projects and system enhancements.
• Translate business needs into detailed functional and technical specifications.
• Develop process flows, use cases, and data models to represent current and future state business processes.
• Collaborate with product managers, IT teams, and stakeholders to define project scope and objectives.
• Facilitate workshops and meetings to gather requirements and drive consensus.
• Support development, testing, and deployment of new solutions ensuring alignment with requirements.
• Conduct gap analysis and recommend solutions to improve operations.
• Act as liaison between business units and technical teams throughout the project lifecycle.

Skills

Business analysis

Stakeholder management

Requirements elicitation

Process modeling

Education

Master's degree in Business Administration, Information Systems, Computer Science, or related field

CBAP certification

Tools

UML

BPMN

Job description

About the Role

Our client, a leading telecommunications provider, is seeking a highly experienced Senior Telecom Business Analyst to join their strategic team in Randburg, Gauteng . This hybrid role involves bridging the gap between business needs and technological solutions, driving the development and implementation of new services and system enhancements. You will be responsible for gathering requirements, analyzing complex business processes, defining solutions, and ensuring successful project delivery. The role requires a deep understanding of the telecommunications landscape, excellent analytical skills, and the ability to communicate effectively with both technical and non-technical stakeholders. Join our client in Randburg to play a pivotal role in shaping the future of their offerings.

Key Responsibilities

• Elicit, analyze, document, and validate business requirements for telecommunications projects and system enhancements.
• Translate business needs into detailed functional and technical specifications.
• Develop process flows, use cases, and data models to represent current and future state business processes.
• Collaborate closely with product managers, IT teams, and business stakeholders to define project scope and objectives.
• Facilitate workshops and meetings to gather requirements and drive consensus.
• Support the development, testing, and deployment of new solutions, ensuring alignment with business requirements.
• Conduct gap analysis and recommend solutions to improve business operations.
• Act as a key liaison between business units and technical teams throughout the project lifecycle.

Requirements

• Master's degree in Business Administration, Information Systems, Computer Science, or a related field; CBAP certification is a significant advantage.
• Minimum of 7 years of experience as a Business Analyst, with a strong focus on the telecommunications industry.
• Proven experience in requirements elicitation, analysis, and documentation for complex projects.
• Deep understanding of telecommunications business models, products, and services (e.g., mobile, broadband, enterprise solutions).
• Excellent analytical, problem-solving, and critical thinking skills.
• Strong communication, presentation, and interpersonal skills.
• Proficiency in business analysis tools and methodologies (e.g., UML, BPMN).
• Ability to work effectively in a hybrid environment, balancing on-site collaboration with remote productivity.
• Experience within the Gauteng business ecosystem.

Benefits

• Highly competitive senior-level salary and performance-based bonuses.
• Comprehensive medical, dental, and vision insurance.
• Generous pension fund contributions.
• Hybrid work model offering excellent work-life balance.
• Significant opportunities for career advancement and professional development.
• Exposure to strategic initiatives within a leading telecom company in Randburg .