Senior Telecom Business Analyst

Placements24; Mbombela (Nelspruit); Hybride; ZAR 900 000 - 1 200 000; Plein temps

Avantages offerts par ce poste

Competitive salary and bonuses

Remote-first culture

Health and retirement benefits

Professional development opportunities

Résumé du poste

Placements24 is seeking a Senior Telecom Business Analyst to join a fully remote team. You will elicit, analyze, document, and validate business requirements for telecom projects, including network upgrades and service launches, shaping roadmaps and aligning tech investments with business goals.

This remote role is based in the area of Nelspruit, Mpumalanga, but performed entirely remotely. The role requires a minimum of 5 years of BA experience in telecom, strong analytical and communication

Qualifications

• Bachelor's degree in Business Administration, Information Technology, Telecommunications, or a related field.
• Minimum of 5 years of experience as a Business Analyst, with a significant focus on the telecommunications industry.
• Proven experience in requirements elicitation, analysis, and documentation techniques.
• Strong understanding of telecom products, services, and industry trends (e.g., mobile, broadband, IPTV).
• Experience with Agile methodologies (Scrum, Kanban) and related tools (e.g., Jira, Confluence).
• Excellent analytical, problem-solving, and critical thinking skills.
• Strong written and verbal communication skills, with the ability to present complex information clearly.
• Demonstrated ability to work independently and manage multiple priorities in a remote environment.
• Experience with data analysis and modeling is a plus.

Responsabilités

• Elicit, analyze, and document business requirements from stakeholders across various departments, including product, engineering, marketing, and operations.
• Translate business needs into functional and non-functional requirements, user stories, and process flows.
• Facilitate requirements gathering workshops and stakeholder meetings.
• Create detailed business analysis documentation, including use cases, wireframes, and acceptance criteria.
• Collaborate closely with development and QA teams to ensure accurate implementation and testing of solutions.
• Validate that delivered solutions meet the defined business requirements and objectives.
• Support the product management team in defining product roadmaps and feature prioritization.
• Analyze market trends and competitor offerings to identify new business opportunities.
• Contribute to change management processes and assist in user training and documentation.
• Act as a subject matter expert on business processes and system capabilities within the telecom domain.

Connaissances

Analytical thinking

Stakeholder management

Communication

Formation

Bachelor's degree in Business/IT/Telecommunications

Outils

Jira

Confluence

Description du poste

About the Role

Our client, a forward-thinking leader in the telecommunications industry, is seeking a highly analytical and experienced Senior Telecom Business Analyst to join their fully remote team. This is a pivotal role where you will bridge the gap between business needs and technology solutions, driving the development and implementation of strategic telecom initiatives. As a remote-first organization, we value clear communication, proactive problem-solving, and a commitment to excellence from all our team members. You will be responsible for eliciting, analyzing, documenting, and validating business requirements for a variety of telecom projects, including network upgrades, new service launches, and operational enhancements. Your insights will be crucial in shaping product roadmaps and ensuring that technology investments align with strategic business objectives. This is an exceptional opportunity to leverage your expertise in the telecom domain within a flexible and dynamic remote setting. The role is based in the area of Nelspruit, Mpumalanga, but is performed entirely remotely.

Key Responsibilities

• Elicit, analyze, and document business requirements from stakeholders across various departments, including product, engineering, marketing, and operations.
• Translate business needs into functional and non-functional requirements, user stories, and process flows.
• Facilitate requirements gathering workshops and stakeholder meetings.
• Create detailed business analysis documentation, including use cases, wireframes, and acceptance criteria.
• Collaborate closely with development and QA teams to ensure accurate implementation and testing of solutions.
• Validate that delivered solutions meet the defined business requirements and objectives.
• Support the product management team in defining product roadmaps and feature prioritization.
• Analyze market trends and competitor offerings to identify new business opportunities.
• Contribute to change management processes and assist in user training and documentation.
• Act as a subject matter expert on business processes and system capabilities within the telecom domain.

Requirements

• Bachelor's degree in Business Administration, Information Technology, Telecommunications, or a related field.
• Minimum of 5 years of experience as a Business Analyst, with a significant focus on the telecommunications industry.
• Proven experience in requirements elicitation, analysis, and documentation techniques.
• Strong understanding of telecom products, services, and industry trends (e.g., mobile, broadband, IPTV).
• Experience with Agile methodologies (Scrum, Kanban) and related tools (e.g., Jira, Confluence).
• Excellent analytical, problem-solving, and critical thinking skills.
• Strong written and verbal communication skills, with the ability to present complex information clearly.
• Demonstrated ability to work independently and manage multiple priorities in a remote environment.
• Experience with data analysis and modeling is a plus.

Benefits

• Highly competitive salary and performance-based bonuses.
• Comprehensive health, dental, and retirement benefits.
• Generous annual leave and paid holidays.
• Professional development opportunities and support for certifications.
• A thriving and collaborative remote-first work culture.
• Opportunity to work on impactful telecom projects.
• Flexible working hours.