Telecoms Business Analyst

Placements24; Upington; On-site; ZAR 420,000 - 720,000; Full time

Benefits offered by this job

Competitive salary

Health & wellness benefits

Professional development

Exposure to telecom projects

Supportive work environment

Growth opportunities

Job summary

Placements24 is seeking a Telecoms Business Analyst in Upington to bridge business needs and technology solutions in the telecom sector. You will gather requirements, analyze processes, and support system improvements across projects.

The role requires strong analytical and communication skills, with experience in telecom operations and stakeholder engagement. A professional development path and a stable expansion-focused environment are offered.

Qualifications

• Bachelor's degree in Business Administration, IT, or related field.
• Minimum 3 years' experience as a Business Analyst, preferably in telecommunications.
• Experience in gathering requirements, process modeling, and documentation.
• Familiar with telecom systems, products, and services.
• Strong analytical and communication skills.

Responsibilities

• Elicit, analyze, document, and validate business requirements for telecom projects and system enhancements.
• Translate business needs into functional specifications and technical requirements for development teams.
• Map current state processes and design future state processes to improve efficiency and effectiveness.
• Facilitate communication between business stakeholders and technical teams to ensure alignment.
• Conduct user acceptance testing (UAT) and support system implementation.
• Analyze data and provide insights to support business decision-making.

Skills

Business analysis

Requirements gathering

Process modeling

Stakeholder engagement

Data analysis

Education

Bachelor's degree in Business Administration/IT

Job description

About the Role

Our client is seeking a detail-oriented and analytical Telecoms Business Analyst to join their team in Upington . This role is vital for bridging the gap between business needs and technology solutions within the telecommunications sector. You will be responsible for gathering and documenting business requirements, analyzing processes, and facilitating the implementation of system improvements and new initiatives. The ideal candidate possesses strong analytical, communication, and problem-solving skills, with a solid understanding of telecom operations and systems. This is an excellent opportunity to contribute to strategic projects and drive operational efficiency.

Key Responsibilities

• Elicit, analyze, document, and validate business requirements for telecom projects and system enhancements.
• Translate business needs into functional specifications and technical requirements for development teams.
• Map current state processes and design future state processes to improve efficiency and effectiveness.
• Facilitate communication between business stakeholders and technical teams to ensure alignment.
• Conduct user acceptance testing (UAT) and support system implementation.
• Analyze data and provide insights to support business decision-making.

Requirements

• Bachelor's degree in Business Administration, Information Technology, or a related field.
• Minimum of 3 years of experience as a Business Analyst , preferably within the telecommunications industry.
• Proven experience in requirements gathering, process modeling, and documentation.
• Familiarity with telecom systems, products, and services.
• Strong analytical, critical thinking, and problem-solving skills.
• Excellent written and verbal communication skills, with the ability to engage diverse stakeholders.

Benefits

• Competitive annual salary.
• Comprehensive health and wellness benefits package.
• Opportunities for professional development and relevant certifications.
• Exposure to a wide range of telecom projects and technologies.
• Supportive work environment committed to employee growth.
• Stable role within a company focused on expansion.