Telecoms Business Analyst

Placements24; Mossel Bay; Hybrid; ZAR 700,000 - 1,000,000; Full time

Benefits offered by this job

Fully remote

Contract role

Job summary

Placements24 is seeking a proactive Telecoms Business Analyst to join a fully remote team and bridge business needs with technical solutions. You will gather requirements, define scopes, and translate them into functional specs for development teams from anywhere within Mossel Bay or beyond.

The ideal candidate has 4+ years in telecom BA, strong analytical and communication skills, and experience working remotely.

Qualifications

• Bachelor's degree in Business Administration, IT, Telecommunications, or related field.
• Minimum 4 years of experience as a Business Analyst in telecom.
• Proven experience in requirements gathering, analysis, and documentation.
• Strong understanding of telecommunications products, services, and market dynamics.
• Proficiency with UML, BPMN, and JIRA.
• Excellent written and verbal communication skills; remote-team experience.
• Certification in Business Analysis (e.g., CBAP) is a plus.

Responsibilities

• Elicit, analyze, and document business requirements from stakeholders across departments.
• Translate business needs into detailed functional and non-functional specifications for IT and product teams.
• Facilitate requirements workshops and meetings with clear communication and consensus.
• Develop use cases, user stories, and process flows to illustrate system functionality.
• Collaborate with project managers, developers, testers, and stakeholders throughout the project lifecycle.
• Conduct gap analysis between current and future state processes and systems.
• Assist in validation and testing of implemented solutions to meet requirements.
• Support change management activities and user training efforts.
• Stay informed about telecommunications industry trends and emerging technologies.
• Contribute to continuous improvement of analysis methodologies and practices.

Education

Bachelor's degree in Business Administration, Information Technology, Telecommunications, or related field

CBAP certification (or equivalent)

Requirements gathering

Analytical thinking

Problem-solving

Communication

Tools

UML

BPMN

JIRA

Job description

About the Role

Our client, a prominent player in the telecommunications sector, is seeking a proactive and analytical Telecoms Business Analyst to join their fully remote team. This role is critical for bridging the gap between business needs and technical solutions, ensuring that our client's offerings effectively meet market demands and strategic objectives. You will be responsible for gathering and analyzing business requirements, defining project scopes, and translating these into detailed functional specifications for development teams. The ideal candidate possesses a strong understanding of the telecommunications landscape, excellent analytical and communication skills, and experience working collaboratively in a remote environment. This is an excellent opportunity to contribute to innovative projects from anywhere within Mossel Bay, Western Cape, ZA , or beyond.

Key Responsibilities

• Elicit, analyze, and document business requirements from stakeholders across various departments.
• Translate business needs into detailed functional and non-functional specifications for IT and product development teams.
• Facilitate requirements workshops and meetings, ensuring clear communication and consensus.
• Develop use cases, user stories, and process flows to illustrate system functionality.
• Collaborate closely with project managers, developers, testers, and other stakeholders throughout the project lifecycle.
• Conduct gap analysis between current and future state processes and systems.
• Assist in the validation and testing of implemented solutions to ensure they meet business requirements.
• Support change management activities and user training efforts.
• Stay informed about telecommunications industry trends and emerging technologies.
• Contribute to the continuous improvement of business analysis methodologies and best practices.

Requirements

• Bachelor's degree in Business Administration, Information Technology, Telecommunications, or a related field.
• Minimum of 4 years of experience as a Business Analyst, with a significant focus on the telecommunications industry.
• Proven experience in requirements gathering, analysis, and documentation.
• Strong understanding of telecommunications products, services, and market dynamics.
• Proficiency in business analysis tools and techniques (e.g., UML, BPMN, JIRA).
• Excellent analytical, problem-solving, and critical thinking skills.
• Exceptional written and verbal communication skills.
• Experience working effectively in a remote team setting.
• Ability to manage multiple priorities and meet deadlines.
• Certification in Business Analysis (e.g., CBAP) is a plus.

Benefits

Our client offers a competitive contract rate commensurate with experience and the flexibility of a fully remote role, allowing you to work from your preferred location in or near Mossel Bay, Western Cape, ZA . While this is a contractor role, opportunities for extended engagement and involvement in diverse projects are often available. You will gain exposure to cutting-edge telecommunications projects and collaborate with a professional and dynamic team. Our client values efficiency, innovation, and clear communication.