Telecoms Business Analyst

Placements24; Polokwane; Hybrid; ZAR 420,000 - 720,000; Full time

Benefits offered by this job

Competitive salary package

Medical aid & provident fund

Professional development

Hybrid work model

Engaging team culture

Job summary

Placements24 is seeking a sharp Telecoms Business Analyst to join the strategic operations team in Polokwane. You will gather and document business requirements, analyze data, and translate insights into functional specs for system development.

This role drives process improvement and system enhancements in Limpopo. The position offers a hybrid work model with opportunities for professional development and a collaborative team culture.

Qualifications

• Bachelor's degree in Business Administration, Information Systems, or a related field.
• 3-5 years of experience as a Business Analyst, preferably in telecoms.
• Strong understanding of telecommunications services and operations.
• Proficiency in requirements gathering techniques and documentation tools.
• Excellent analytical, problem-solving, and communication skills.
• Experience with Agile methodologies and Jira is advantageous.

Responsibilities

• Elicit, analyze, and document business requirements from stakeholders across departments.
• Translate business needs into detailed functional and non-functional specifications.
• Create process models, use cases, and user stories to represent requirements.
• Analyze existing systems and processes and propose improvements.
• Collaborate with development teams, QA, and project managers to ensure successful delivery.
• Facilitate workshops and meetings with stakeholders to gather information and validate requirements.

Skills

Analytical thinking

Problem-solving

Excellent communication

Education

Bachelor's degree in Business Administration/Information Systems

Tools

Jira

Job description

About the Role

Our client is seeking a sharp and analytical Telecoms Business Analyst to join their strategic operations team in Polokwane. This role is crucial for bridging the gap between business needs and technical solutions within the telecommunications domain. You will be responsible for gathering and documenting business requirements, analyzing data, and translating them into actionable insights and functional specifications for system development. This is a fantastic opportunity for an individual with a keen eye for detail to contribute to business process improvement and system enhancement in Limpopo.

Key Responsibilities

• Elicit, analyze, and document business requirements from stakeholders across various departments.


• Translate business needs into detailed functional and non-functional specifications.


• Create process models, use cases, and user stories to represent requirements.


• Analyze existing systems and business processes and propose improvements.


• Collaborate closely with development teams, QA, and project managers to ensure successful project delivery.


• Facilitate workshops and meetings with stakeholders to gather information and validate requirements.

Requirements

• Bachelor's degree in Business Administration, Information Systems, or a related field.


• Minimum of 3-5 years of experience as a Business Analyst, preferably in the telecoms industry.


• Strong understanding of telecommunications services and operations.


• Proficiency in requirements gathering techniques and documentation tools.


• Excellent analytical, problem-solving, and communication skills.


• Experience with Agile methodologies and tools like Jira is advantageous.

Benefits

• Competitive salary package with annual reviews.


• Comprehensive medical aid and provident fund benefits.


• Opportunities for professional development and training.


• Hybrid work model offering flexibility.


• Engaging and collaborative team culture.