Senior Spa & Wellness Director

Placements24; Bloemfontein; On-site; ZAR 1,200,000 - 1,800,000; Full time

Benefits offered by this job

Competitive salary

Accommodation provided

Medical aid

Pension fund

Resort access

Annual bonus

Team leadership

Job summary

Placements24 is seeking a Senior Spa & Wellness Director for a premier wellness resort in Welkom, Free State. This executive role directs strategic vision, operations, and financial performance of the spa and wellness division, leading therapists, instructors, and coaches to deliver unparalleled guest experiences.

The ideal candidate brings 8+ years in spa/wellness management, with at least 3 years in a senior leadership capacity, and a proven track record in luxury hospitality settings.

Qualifications

• Qualification in Spa Management or Hospitality Management.
• Minimum 8 years’ progressive spa and wellness experience.
• At least 3 years in a senior leadership role.
• Proven ability to manage a comprehensive spa facility and programs.
• Strong financial acumen with budgeting and P&L responsibility.
• Exceptional leadership and communication skills.
• Experience in a luxury hotel or resort preferred.
• Based in Welkom or willing to relocate.

Responsibilities

• Develop and implement the strategic vision for the spa and wellness center.
• Oversee daily spa operations including scheduling, inventory, and maintenance.
• Manage financial performance, budgeting, revenue forecasting, and costs.
• Lead, train, and develop a team of therapists, instructors, and coaches.
• Curate innovative spa treatments, wellness programs, and fitness activities.
• Ensure service quality, guest satisfaction, and safety standards.
• Develop marketing strategies to drive spa revenue.
• Manage relationships with vendors and practitioners.
• Monitor industry trends to keep offerings cutting-edge.
• Conduct regular performance reviews and provide feedback.

Job description

About the Role

Our client, a luxurious and esteemed wellness resort located in Welkom , Free State, is seeking an experienced and visionary Senior Spa & Wellness Director. This leadership position is crucial for maintaining and elevating the resort's renowned spa and wellness offerings. You will be responsible for the strategic direction, operational excellence, and financial performance of the entire spa and wellness division. The ideal candidate is a passionate advocate for holistic well-being, with a proven track record in managing high-end spa operations, developing innovative wellness programs, and leading a team of dedicated therapists and practitioners. This role requires a hands‑on approach and a commitment to delivering unparalleled guest experiences.

Key Responsibilities

• Develop and implement the strategic vision for the spa and wellness center, aligning with the resort's brand and objectives.


• Oversee all daily operations of the spa, including treatment scheduling, inventory management, and facility maintenance.


• Manage financial performance, including budgeting, revenue forecasting, and cost control.


• Lead, train, motivate, and develop a team of spa therapists, yoga instructors, and wellness coaches.


• Curate and continuously innovate the menu of spa treatments, wellness programs, and fitness activities.


• Ensure the highest standards of service quality, guest satisfaction, and safety protocols are maintained.


• Develop and execute marketing and promotional strategies to drive spa and wellness revenue.


• Manage relationships with external vendors, suppliers, and practitioners.


• Monitor industry trends and best practices to keep the spa offerings cutting‑edge.


• Conduct regular performance reviews and provide constructive feedback to staff.

Requirements

• A relevant qualification in Spa Management, Hospitality Management, or a related field.


• Minimum of 8 years of progressive experience in spa and wellness management, with at least 3 years in a senior leadership role.


• Demonstrated experience in managing a comprehensive spa facility and diverse wellness programs.


• Strong understanding of financial management, budgeting, and P&L responsibility.


• Exceptional leadership, team-building, and communication skills.


• Proven ability to drive sales and marketing initiatives for a wellness-focused business.


• Knowledge of various spa treatments, therapies, and wellness modalities.


• Experience in a luxury hotel or resort environment is highly preferred.


• Passion for health, wellness, and creating transformative guest experiences.


• Must be based in or willing to relocate to Welkom .

Benefits

• Competitive annual salary of R .


• Opportunity to lead and shape a premier spa and wellness destination.


• Accommodation and full board provided as part of the package.


• Comprehensive medical aid and pension fund.


• Complimentary access to resort facilities and services.


• Generous annual leave and performance‑based bonuses.


• Dynamic and supportive work environment in a beautiful Welkom setting.