Senior Social Media Strategist & Community Manager (Remote)

Placements24; Pretoria; Hybrid; ZAR 1,495,000 - 2,326,000; Full time

Benefits offered by this job

Fully remote work opportunity

Competitive salary and bonus structure

Home office setup allowance and tech

Job summary

Placements24 is seeking a visionary Senior Social Media Strategist and Community Manager to lead its online presence. This fully remote role enables you to work from anywhere while shaping and executing innovative social media strategies to grow a vibrant online community and boost brand engagement across platforms.

The ideal candidate combines strategic thinking, deep knowledge of social media trends, content creation, analytics, and strong storytelling.

Qualifications

• Master's degree in Marketing, Communications, Digital Media, or a related field.
• 7+ years of experience in social media strategy, digital marketing, and community management.
• Proven track record of developing and executing large-scale social campaigns.

Responsibilities

• Develop and implement overarching social media strategies aligned with business objectives and brand identity.
• Create high-quality content (text, image, video) for diverse social channels.
• Manage and grow online community by engaging with followers and addressing queries.
• Develop and execute paid social campaigns to expand reach, drive traffic and conversions.
• Monitor trends, platform updates, and competitor activities to identify opportunities and risks.
• Analyze performance data and provide actionable recommendations.
• Collaborate with marketing, product, and sales teams for cohesive campaigns.
• Identify and cultivate relationships with influencers and brand advocates.
• Manage online reputation and address feedback promptly.
• Experiment with new formats, platforms, and engagement tactics.

Skills

Strategic thinking

Content creation

Analytics

Communication

Remote collaboration

Time management

Brand knowledge

Education

Master's degree in Marketing/Communications/Digital Media

Tools

Sprinklr

Brandwatch

Google Analytics

Job description

About the Role

Our client is looking for a visionary Senior Social Media Strategist and Community Manager to lead their online presence. This is a fully remote role, enabling you to work from anywhere. You will be responsible for crafting and executing innovative social media strategies, building and nurturing a vibrant online community, and enhancing brand engagement across all digital platforms. The ideal candidate is a strategic thinker with a deep understanding of social media trends, content creation, community building, and analytics. You will be the voice of the brand online, fostering meaningful connections with our audience and driving brand loyalty. This is an exceptional opportunity to make a significant impact on a global scale from a remote setting.

Key Responsibilities

• Develop and implement overarching social media strategies aligned with business objectives and brand identity.
• Create compelling, high-quality content (text, image, video) tailored for diverse social media channels.
• Manage and grow the online community by actively engaging with followers, responding to queries, and fostering positive interactions.
• Develop and execute paid social media campaigns to expand reach, drive traffic, and achieve conversion goals.
• Monitor social media trends, platform updates, and competitor activities to identify opportunities and potential risks.
• Analyze social media performance data, generating insightful reports on key metrics, and providing actionable recommendations.
• Collaborate with internal teams (marketing, product, sales) to ensure cohesive brand messaging and campaigns.
• Identify and cultivate relationships with influencers, brand advocates, and strategic partners.
• Manage online reputation and address customer feedback or concerns promptly and professionally.
• Continuously experiment with new formats, platforms, and engagement tactics.

Requirements

• Master's degree in Marketing, Communications, Digital Media, or a related field.
• Minimum of 7 years of experience in social media strategy, digital marketing, and community management.
• Proven track record of developing and executing successful, large-scale social media campaigns.
• Exceptional understanding of all major social media platforms, their algorithms, and best practices.
• Strong content creation and storytelling skills, with excellent written and verbal communication.
• Proficiency in social media management and analytics tools (e.g., Sprinklr, Brandwatch, Google Analytics).
• Experience with paid social advertising and budget management.
• Demonstrated ability to build and manage online communities effectively.
• Strategic thinker with strong analytical and problem-solving abilities.
• Excellent remote collaboration and time management skills.

Benefits

• Fully remote work opportunity, offering maximum lifestyle flexibility.
• Highly competitive salary and bonus structure.
• Allowance for home office setup and technology upgrades.
• Significant opportunities for career growth and leadership in digital marketing.
• Work on exciting and impactful campaigns with a global reach.
• Comprehensive health, dental, and vision insurance.
• Generous paid time off.
• Collaborative and innovative virtual team environment.