Remote Social Media and Community Manager

Placements24; East London; Hybrid; ZAR 300,000 - 540,000; Full time

Benefits offered by this job

Remote work

Competitive salary

Incentives

Medical aid

Retirement fund

Career development

Job summary

Placements24 is seeking a highly engaging and strategic Remote Social Media and Community Manager to elevate our online presence. This fully remote role focuses on building brand loyalty, growing vibrant communities, and delivering compelling content across platforms.

You will develop and execute social media strategies, manage content calendars, engage with followers, analyze performance, and collaborate with marketing teams to ensure consistent brand messaging in a dynamic remote environment.

Qualifications

• Bachelor's degree or equivalent practical experience in marketing, communications, PR, or related field.
• Min 3 years of social media/community management experience, preferably remote.
• Proven ability to create compelling content (text, image, video) and run campaigns.
• Strong knowledge of platforms, algorithms, and best practices.
• Experience with social media tools (Hootsuite/Buffer/Sprout Social) and analytics.
• Excellent written and verbal communication with strong storytelling.
• Demonstrated ability to build and manage online communities.
• Creative mindset with attention to visual aesthetics and copywriting.
• Ability to work independently and thrive in a remote environment.
• Proactive, adaptable, team player in a virtual setting.

Responsibilities

• Develop and implement comprehensive social media strategies to increase brand awareness, engagement, and community growth.
• Create, curate, schedule, and publish content across platforms (Facebook, Instagram, Twitter, LinkedIn, TikTok).
• Monitor channels, respond to comments, and actively engage followers.
• Foster a positive online community, moderate discussions and address concerns.
• Plan and execute paid campaigns within budget to meet objectives.
• Track and analyze performance metrics (engagement, reach, follower growth, sentiment, ROI).
• Generate regular reports with insights and optimization recommendations.
• Stay current with trends, platform updates, and new technologies.
• Collaborate with marketing, communications, and customer support for integrated campaigns.

Skills

Social media strategy

Content creation

Community management

Analytics tools

Remote work

Communication

Education

Bachelor's degree

Tools

Hootsuite

Buffer

Sprout Social

Analytics platforms

Job description

About the Role

Our client is seeking a highly engaging and strategic Remote Social Media and Community Manager to build and nurture their online presence. This fully remote position is perfect for an individual with a passion for connecting with audiences, fostering brand loyalty, and creating vibrant online communities. You will be responsible for developing and executing social media strategies, managing content calendars, engaging with followers across various platforms, and analyzing community sentiment and performance metrics. This role requires excellent communication skills, creativity, and the ability to thrive in a self-directed, remote work environment. You will be a key player in shaping our client's brand voice and driving meaningful interactions online.

Key Responsibilities

• Develop and implement comprehensive social media strategies to increase brand awareness, engagement, and community growth.
• Create, curate, schedule, and publish engaging and relevant content across multiple social media platforms (e.g., Facebook, Instagram, Twitter, LinkedIn, TikTok).
• Monitor social media channels, respond to comments and messages promptly, and actively engage with followers to build relationships.
• Foster a positive and inclusive online community environment, moderating discussions and addressing user concerns.
• Plan and execute paid social media campaigns, working within budget to achieve specific marketing objectives.
• Track and analyze social media performance metrics (engagement, reach, follower growth, sentiment, ROI) using analytics tools.
• Generate regular reports on social media and community performance, providing insights and recommendations for optimization.
• Stay current with social media trends, platform updates, and emerging technologies to ensure strategies remain effective.
• Collaborate with internal teams (marketing, communications, customer support) to ensure consistent brand messaging and integrated campaigns.

Requirements

• Bachelor's degree in Marketing, Communications, Public Relations, or a related field, or equivalent practical experience.
• Minimum of 3 years of experience in social media management, community management, or a similar role, preferably in a remote setting.
• Proven ability to create compelling content (text, image, video) and manage social media campaigns.
• Strong understanding of various social media platforms, their algorithms, and best practices.
• Experience with social media management tools (e.g., Hootsuite, Buffer, Sprout Social) and analytics platforms.
• Excellent written and verbal communication skills, with a knack for brand storytelling and community engagement.
• Demonstrated ability to build and manage online communities.
• Creative mindset with a keen eye for visual aesthetics and copywriting.
• Ability to work independently, manage time effectively, and maintain high productivity in a remote environment.
• Proactive, adaptable, and a team player in a virtual setting.

Benefits

• This is a fully remote position offering a competitive salary, performance-based incentives, and a comprehensive benefits package including medical aid and retirement fund contributions.
• Our client prioritizes work-life balance and provides the tools and support needed for successful remote work.
• You will have the opportunity to work with a dynamic and collaborative global team, contribute to impactful marketing strategies, and enjoy the flexibility of a remote role.
• Continuous professional development and clear career advancement opportunities are provided.