ServiceNow Full-Stack Lead & Agile Mentor

CDW; Cape Town; Sur place; ZAR 1 000 000 - 1 800 000; Plein temps

Résumé du poste

CDW is hiring an experienced ServiceNow Developer in Cape Town to deliver scalable, intuitive platform solutions across ITSM, ITBM, ITOM, HR, SecOps, CSM, and GRC. You will own full-stack development, configuration, and integrations, mentor teammates, and drive delivery excellence while aligning with CDW’s security standards and agile processes.

You will collaborate with project teams, demonstrate builds to customers, and ensure timely, quality updates.

Qualifications

• 5+ years ServiceNow platform experience.
• ServiceNow CSA and CIS-ITSM or CSM certifications.
• Proven experience in two additional ServiceNow product lines (CSM essential).
• ITIL Foundation knowledge.
• Proficiency in XML, HTML, JavaScript, Angular JS, Web Services.
• Experience with LDAP, VPN, SSL, SAML/SSO.
• Agile/Scrum delivery experience.
• Strong communication and interpersonal skills.
• Customer-centric mindset and cultural awareness.
• Ability to travel as needed.

Responsabilités

• Develop full-stack across Java, JavaScript, Angular.js, React, HTML, CSS for ServiceNow features.
• Translate requirements and mock-ups into ServiceNow functionality.
• Configure UI and workflows.
• Develop integration components (SSO, LDAP, etc.).
• Lead Scrum ceremonies and participate in Agile ceremonies.
• Demo builds to customers and assist with UAT.
• Provide updates to project leads and support customer communication.
• Mentor team members and maintain accurate records.
• Ensure high-quality code and configuration aligned with best practices.

Connaissances

ServiceNow

CSA Certification

CSM Certification

ITIL Foundation

XML

HTML

JavaScript

AngularJS

Web Services

LDAP

VPN

SSO

SAML

Agile/Scrum

Communication

Travel

Formation

Degree in Computer Science or IT

Outils

Asana

CloudBlue

Automation Anywhere

UiPath

Blue Prism

Description du poste

CDW is hiring an experienced ServiceNow Developer in Cape Town to deliver scalable, intuitive platform solutions across ITSM, ITBM, ITOM, HR, SecOps, CSM, and GRC. You will own full-stack development, configuration, and integrations, mentor teammates, and drive delivery excellence while aligning with CDW’s security standards and agile processes.

You will collaborate with project teams, demonstrate builds to customers, and ensure timely, quality updates.