Senior Retail Store Associate - WhatJobs Direct

Placements24; Stellenbosch Local Municipality; On-site; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Competitive salary

Employee discounts

Career advancement opportunities

Job summary

Placements24 is seeking a Senior Retail Store Associate for its Paarl, Western Cape location. The role focuses on providing outstanding customer service, driving sales, and maintaining store standards. You will assist customers, manage inventory, and may lead shifts in the absence of management.

Ideal candidates have 3+ years in retail, strong communication skills, and a proactive problem-solving approach. The position offers growth within a reputable retailer and emphasizes product knowledge

Qualifications

• Minimum of 3 years of experience in a retail sales environment, preferably with some supervisory or senior associate responsibilities.
• Proven ability to meet and exceed sales targets.
• Excellent customer service and interpersonal skills.
• Proficiency with POS systems and basic inventory management.
• Ability to work flexible hours, including weekends and public holidays.
• Strong organizational skills and attention to detail.
• High school diploma or equivalent.
• Must be able to work in Paarl, Western Cape.

Responsibilities

• Provide exceptional customer service, assisting customers with product selection and inquiries.
• Drive sales by actively engaging with customers and promoting products and services.
• Assist in maintaining store appearance, including visual merchandising, tidiness, and cleanliness.
• Operate the point-of-sale (POS) system accurately and efficiently.
• Manage inventory, including receiving, stocking, and conducting regular stock counts.
• Handle customer issues and complaints professionally, seeking resolutions.
• Train and mentor new sales associates, sharing knowledge and best practices.
• Potentially lead shifts in the absence of the store manager or assistant manager.

Skills

Customer service

Sales targets

POS proficiency

Leadership / mentoring

Time management

Education

High school diploma or equivalent

Job description

Our client, a leading retailer, is seeking a highly skilled and motivated Senior Retail Store Associate to join their team in Paarl, Western Cape. This role is perfect for an individual with a passion for customer service and a proven ability to drive sales. As a Senior Associate, you will be responsible for assisting customers, managing store operations, and potentially leading shifts. You will play a vital role in ensuring a positive shopping experience and contributing to the overall success of the store. We are looking for someone with excellent communication skills, a strong work ethic, and a proactive approach to problem-solving. This is a fantastic opportunity to grow within a reputable retail company. The ideal candidate will be adept at product knowledge, merchandising, and maintaining store standards, contributing significantly to the vibrant retail community in Paarl. This role emphasizes both customer engagement and operational proficiency.

Key Responsibilities

• Provide exceptional customer service, assisting customers with product selection and inquiries.
• Drive sales by actively engaging with customers and promoting products and services.
• Assist in maintaining store appearance, including visual merchandising, tidiness, and cleanliness.
• Operate the point-of-sale (POS) system accurately and efficiently.
• Manage inventory, including receiving, stocking, and conducting regular stock counts.
• Handle customer issues and complaints professionally, seeking resolutions.
• Train and mentor new sales associates, sharing knowledge and best practices.
• Potentially lead shifts in the absence of the store manager or assistant manager.

Requirements

• Minimum of 3 years of experience in a retail sales environment, preferably with some supervisory or senior associate responsibilities.
• Proven ability to meet and exceed sales targets.
• Excellent customer service and interpersonal skills.
• Proficiency with POS systems and basic inventory management.
• Ability to work flexible hours, including weekends and public holidays.
• Strong organizational skills and attention to detail.
• High school diploma or equivalent.
• Must be able to work in Paarl, Western Cape.

Benefits

• Our client offers a competitive salary, employee discounts on merchandise, and opportunities for career advancement.
• You will be part of a supportive team and have the chance to develop your skills further within the retail industry.
• This role in Paarl, Western Cape offers a chance to work in a beautiful region and contribute to a well-established brand.
• We provide a positive work environment where dedication is recognized.
• This is an excellent opportunity to build a rewarding career in retail with a company that values its employees and invests in their development.