Senior Retail Sales Team Lead

Placements24; Gauteng; Híbrido; ZAR 167.000 - 279.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Staff discounts

Career progression

Comprehensive training

Supportive team culture

Leadership development

Hybrid work options

Accessible location in Tembisa

Descripción de la vacante

Placements24 in Gauteng is seeking a Senior Retail Sales Team Lead to manage and motivate the store sales team in Tembisa, driving sales and ensuring outstanding customer service. The ideal candidate has 5+ years in retail sales with 2+ years in supervision, strong leadership and coaching skills, POS proficiency, basic IT literacy, and a matric certificate.

Weekend shifts required. We offer a competitive salary, staff discounts, clear career progression, and comprehensive training within a

Formación

• Minimum 5 years in retail sales with 2+ years in leadership.
• Proven track record of hitting sales targets.
• Excellent leadership, coaching and interpersonal skills.
• Proficient with POS systems and basic computer literacy.
• Matriculation certificate or equivalent required.
• Willingness to work weekends and public holidays in Tembisa.

Responsabilidades

• Lead, coach, and motivate a team of retail sales associates to achieve targets in Tembisa.
• Provide exceptional customer service and set high standards.
• Recruit, train, and onboard new sales associates.
• Monitor performance and coach the team with regular feedback.
• Implement sales strategies and promotions to drive revenue.
• Ensure product knowledge and training for the team.
• Manage day-to-day store operations, including opening/closing.
• Oversee inventory, merchandising, and store standards.
• Handle customer inquiries and resolve complaints promptly.
• Foster a positive and engaging work environment.

Conocimientos

Leadership

Interpersonal skills

Sales techniques

Customer service

Team motivation

Time management

Organization

Shift flexibility

Educación

Matriculation certificate

Herramientas

POS systems

Basic computer literacy

Descripción del empleo

About the Role

Our client, a leading national retailer known for its quality products and customer-centric approach, is seeking an experienced and dynamic Senior Retail Sales Team Lead to manage and motivate their sales team in Tembisa, Gauteng . This role is crucial for driving sales performance, ensuring exceptional customer service, and fostering a positive team environment. The ideal candidate will have a proven ability to lead by example, train and develop sales associates, and consistently achieve sales targets. You will be responsible for overseeing daily sales activities, implementing sales strategies, and ensuring adherence to brand standards within the store. This is an excellent opportunity for a motivated sales professional to step into a leadership role and make a significant impact in the vibrant retail landscape of Tembisa . We are looking for a natural leader with a passion for retail and sales excellence.

Key Responsibilities

• Lead, coach, and motivate a team of retail sales associates to achieve individual and store sales targets in Tembisa .
• Provide exceptional customer service, setting a high standard for the sales team.
• Assist in the recruitment, training, and onboarding of new sales associates.
• Monitor sales performance and provide regular feedback and guidance to the team.
• Implement sales strategies and promotional activities to drive revenue.
• Ensure effective product knowledge dissemination and training for the sales team.
• Manage day-to-day store operations, including opening and closing procedures.
• Assist with inventory management, visual merchandising, and maintaining store standards.
• Handle customer inquiries and resolve complaints promptly and effectively.
• Contribute to creating a positive and engaging work environment for the entire store team.

Requirements

• A minimum of 5 years of experience in retail sales, with at least 2 years in a supervisory or team lead capacity.
• Demonstrated success in achieving sales targets and driving team performance.
• Excellent leadership, coaching, and interpersonal skills.
• Strong understanding of sales techniques and customer service best practices.
• Proficiency in point-of-sale (POS) systems and basic computer literacy.
• Ability to motivate and inspire a sales team.
• Good organizational and time management skills.
• A matriculation certificate or equivalent is required.
• Flexibility to work shifts, including weekends and public holidays, as per business needs in Tembisa .
• A passion for sales and delivering an outstanding customer experience.

Benefits

• Our client offers a competitive salary with potential performance-based incentives.
• Employees benefit from attractive staff discounts on a wide range of products, providing significant value.
• Opportunities for career advancement within the company are available for high performers.
• Comprehensive training and development programs are provided to enhance skills and knowledge.
• A supportive and collaborative team culture is fostered.
• This role offers the chance to develop leadership skills in a dynamic retail setting.
• The position is situated in an accessible location in Tembisa .
• The hybrid nature of the role allows for flexibility in managing responsibilities.