Senior Retail Ops Manager — Multi-Store (Sandton)

Placements24; Sandton; On-site; ZAR 600,000 - 900,000; Full time

Benefits offered by this job

Competitive salary

Performance bonus

Medical aid

Retirement fund

Job summary

Placements24 seeks an Operations Manager - Retail to lead a Sandton cluster, driving store performance, sales and customer service excellence across multiple locations.

You will coach store managers, oversee visual standards, inventory control, and KPI monitoring while ensuring compliance with health, safety, and security policies. Strong leadership and data-driven decision making are essential.

Qualifications

• Bachelor’s degree in Business Management, Retail Management, or related field.
• Minimum 5 years in retail management with at least 3 years in multi-store/area management.
• Proven track record of driving sales growth and operational excellence.

Responsibilities

• Oversee operational performance of multiple stores in Sandton cluster.
• Drive sales and profitability through effective management and leadership.
• Ensure exceptional customer service across all stores in the cluster.

Skills

Retail management

Leadership

Sales growth

Team development

Customer service

Data analysis

POS systems

Budget management

Inventory control

Travel flexibility

Education

Bachelor’s degree in Business/Retail management

Tools

POS systems

Retail management software

Job description

Placements24 seeks an Operations Manager - Retail to lead a Sandton cluster, driving store performance, sales and customer service excellence across multiple locations.

You will coach store managers, oversee visual standards, inventory control, and KPI monitoring while ensuring compliance with health, safety, and security policies. Strong leadership and data-driven decision making are essential.