Senior Retail Operations Analyst

Placements24; Stellenbosch; Hybrid; ZAR 600,000 - 900,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Hybrid work model

Employee discounts

Job summary

Placements24 in Stellenbosch, South Africa, seeks a Senior Retail Operations Analyst to optimize store performance and profitability. This hybrid role combines on-site collaboration with remote data analysis and reporting, focusing on data-driven decision making and best practices across the retail network.

You will analyze sales, inventory, and customer behavior, develop dashboards, and present insights to senior management while staying current with retail analytics trends.

Qualifications

• Bachelor's degree in a quantitative field or related analytics discipline.
• Minimum 5 years in retail operations analysis or BI.
• Strong ability to translate data into actionable insights.

Responsibilities

• Collect and analyze datasets on store operations, sales, inventory and customer behavior.
• Develop dashboards and reports to track KPIs and trends.
• Identify inefficiencies and propose data-driven solutions to improve performance.

Skills

SQL

Excel

Tableau

Power BI

Retail ops

Education

Bachelor's degree in Business Analytics

Tools

Tableau

Power BI

Excel

Job description

About the Role

Our client, a prominent retail organization with operations in **Paarl** and surrounding areas, is seeking a detail-oriented Senior Retail Operations Analyst. This hybrid role requires a proactive individual who can analyze operational data, identify inefficiencies, and propose strategic solutions to enhance performance across the retail network. You will play a crucial role in supporting decision-making through insightful data analysis, reporting, and the development of operational best practices. The position involves a blend of on-site collaboration with key stakeholders and remote data analysis and reporting. The ideal candidate possesses strong analytical skills, a deep understanding of retail operations, and the ability to translate complex data into actionable business insights. You will contribute significantly to optimizing store performance, improving customer experience, and driving profitability for our client.

Key Responsibilities

• Collect, analyze, and interpret large datasets related to retail store operations, sales, inventory, and customer behavior.
• Develop and maintain operational dashboards and reports to track key performance indicators (KPIs) and identify trends.
• Identify operational inefficiencies and recommend data-driven solutions to improve store performance, productivity, and profitability.
• Conduct in-depth analysis of sales trends, inventory turnover, and customer footfall to inform operational strategies.
• Support the development and implementation of new operational processes and systems.
• Collaborate with store managers, regional managers, and other departments to gather insights and disseminate findings.
• Assist in budgeting and forecasting for operational expenditures.
• Present analytical findings and recommendations to senior management in a clear and concise manner.
• Ensure data integrity and accuracy across all operational reporting.
• Stay abreast of industry best practices and emerging technologies in retail operations analytics.

Requirements

• Bachelor's degree in Business Analytics, Statistics, Economics, Operations Research, or a related quantitative field.
• Minimum of 5 years of experience in a retail operations analysis or business intelligence role.
• Proven ability to perform complex data analysis and generate actionable insights.
• Strong proficiency in data analysis tools such as SQL, Excel (advanced), and data visualization software (e.g., Tableau, Power BI).
• Excellent understanding of retail operations, including sales, inventory management, and supply chain principles.
• Strong problem-solving and critical thinking skills.
• Effective communication and presentation skills, with the ability to convey technical information to non-technical audiences.
• Experience working in a hybrid environment, managing tasks effectively both remotely and in the office.
• Attention to detail and a commitment to accuracy.
• Familiarity with retail ERP systems is a plus.

Benefits

• Competitive annual salary of R .
• Comprehensive health insurance plan.
• Retirement savings plan.
• Generous paid vacation and holiday leave.
• Opportunities for professional development and advanced training.
• Hybrid work model offering flexibility.
• Employee discounts on company products.
• A collaborative and analytical work environment.
• Potential for career advancement within the organization.
• Access to advanced analytics tools and resources.