Senior Quality Auditor – Risk & Process Improvement

Discovery Limited; Sandton; On-site; ZAR 600,000 - 900,000; Full time

Job summary

Discovery Limited in Sandton invites a Senior Quality Auditor to lead quality audits across critical business processes within Discovery Life Group Risk, delivering DPMO scores and identifying improvement opportunities. The role requires advanced Excel, strong analytical and communication skills, and the ability to work under deadline pressure in a fast-paced environment.

You will collaborate with multiple departments to map processes, present findings, and support continuous improvement

Qualifications

• Strong analytical and problem-solving abilities with attention to detail.
• Advanced Excel skills and ability to interpret complex data.
• Excellent communication and stakeholder engagement across management levels.
• Experience auditing quality processes in life insurance domain preferred.

Responsibilities

• Conduct quality audits across critical business processes within Discovery Life Group Risk.
• Provide error trend analysis and feedback reports on audit findings.
• Compile daily/weekly/monthly statistics and reports.
• Maintain SOPs and map business processes per SOP methodology.
• Participate in bi-annual iQS audits and external DNv audits.

Skills

QA auditing

Advanced Excel

Data analysis

Stakeholder engagement

Attention to detail

Problem solving

Communication skills

Education

Matric with Maths

3-5 years Group Life Administration experience

Tools

Microsoft Excel (Advanced)

Compass

MS Office

Job description

Discovery Limited in Sandton invites a Senior Quality Auditor to lead quality audits across critical business processes within Discovery Life Group Risk, delivering DPMO scores and identifying improvement opportunities. The role requires advanced Excel, strong analytical and communication skills, and the ability to work under deadline pressure in a fast-paced environment.

You will collaborate with multiple departments to map processes, present findings, and support continuous improvement