Senior Project Manager - Retail Operations

Placements24; Gqeberha; Hybrid; ZAR 900,000 - 1,200,000; Full time

Benefits offered by this job

Performance incentives

Medical & retirement benefits

Career advancement

Hybrid model

Exposure to innovative strategies

Job summary

Placements24 is seeking a seasoned Senior Project Manager with deep experience in retail operations to lead strategic initiatives across the portfolio in Port Elizabeth. You will drive efficiency, optimize supply chains, and implement new technologies to enhance customer experience.

The role requires strong analytical skills, cross-functional leadership, and a proven track record managing complex projects that deliver measurable business results in retail settings. Hybrid work options available.

Qualifications

• Bachelor's degree in Business Administration, Operations Management, or related field.
• 6+ years of project management experience with focus on retail or operations.
• Proven experience with Lean or Six Sigma methodologies.
• Strong analytical, problem-solving and stakeholder management skills.
• Excellent communication and cross-functional collaboration.

Responsibilities

• Lead the planning and execution of projects aimed at improving retail operations efficiency and effectiveness.
• Develop project charters, detailed work plans, resource estimates, and budgets for operational initiatives.
• Manage cross-functional teams including operations, marketing, IT, and supply chain to achieve project goals.
• Identify operational challenges and opportunities for improvement, proposing innovative solutions.
• Monitor project progress against KPIs and milestones, providing regular updates to leadership.
• Ensure successful implementation and adoption of new processes and technologies within the retail environment.

Skills

Retail operations

Project management

Data analysis

Stakeholder management

Cross-functional leadership

Lean Six Sigma

Education

Bachelor's degree in Business Administration, Operations Management, or related field

Tools

Point-of-Sale Systems

Supply Chain Systems

Job description

About the Role

Our client is seeking a seasoned Senior Project Manager with expertise in retail operations to join their team in Port Elizabeth . This role is critical for driving efficiency improvements and implementing new operational strategies across their retail footprint. You will lead projects focused on enhancing customer experience, optimizing supply chains, and implementing new retail technologies. The ideal candidate will have a deep understanding of retail environments, strong analytical skills, and a proven ability to manage complex projects that deliver tangible business results. This position requires a blend of strategic thinking and hands-on project execution.

Key Responsibilities

• Lead the planning and execution of projects aimed at improving retail operations efficiency and effectiveness.
• Develop project charters, detailed work plans, resource estimates, and budgets for operational initiatives.
• Manage cross-functional teams including operations, marketing, IT, and supply chain to achieve project goals.
• Identify operational challenges and opportunities for improvement, proposing innovative solutions.
• Monitor project progress against defined KPIs and milestones, providing regular updates to leadership.
• Ensure successful implementation and adoption of new processes and technologies within the retail environment.

Requirements

• Bachelor's degree in Business Administration, Operations Management, or a related field.
• At least 6 years of experience in project management, with a significant focus on retail or operations management.
• Demonstrated experience in process improvement methodologies such as Lean or Six Sigma.
• Strong understanding of retail supply chain , inventory management, and point-of-sale systems.
• Excellent analytical, problem-solving, and decision-making skills.
• Effective communication and stakeholder management abilities, capable of working with diverse teams.

Benefits

• Competitive salary with performance-related incentives.
• Comprehensive medical and retirement benefits.
• Opportunities for career advancement within the retail sector.
• Flexible working arrangements through a hybrid model.
• Exposure to innovative retail strategies and technologies.