Senior Practice Coordinator (Optometry)

Dante Personnel Recruitment (Pty) Ltd; Pretoria; On-site; ZAR 152,000 - 182,000; Full time

Benefits offered by this job

Retail hours

Job summary

Dante Personnel Recruitment (Pty) Ltd is seeking a Senior Practice Coordinator (Optometry) for Pretoria East, Gauteng. The role centers on delivering a polished patient experience, driving sales, and coordinating the patient journey in a fast-paced practice environment.

You will lead branch-level remote testing, manage bookings and digital queues, handle administration and financial reconciliations, and provide high-level operational support to ensure the practice runs smoothly while upholding

Qualifications

• Drive Sales & Patient Styling – deliver a personalized patient experience while guiding product selection.
• Lead Remote Testing – own branch-level remote testing process.
• Manage the Patient Journey – coordinate bookings, schedules and digital queues.
• Own Administration & Financial Processes – manage daily administrative workflows and reconciliations.
• Support Practice Performance – provide operational support for smooth running.
• Create Exceptional Patient Experiences – build relationships and deliver high service standards.
• Retail hours

Responsibilities

• Deliver a personalized patient experience while guiding product selection.
• Coordinate bookings and appointments to keep the practice efficient.
• Oversee remote testing processes at branch level for a seamless experience.
• Manage daily admin workflows and financial reconciliations.
• Support overall practice performance and patient service standards.

Skills

Sales

Customer service

Administrative

Relationship building

Job description

Gauteng
Pretoria East
R15 000 CTC per month
(Depending on Experience)
Are you a people-focused sales professional who thrives in a fast-paced practice environment? We’re looking for a polished, energetic individual who can combine sales, exceptional customer service and strong administrative skills to deliver an outstanding patient experience
Minimum requirements:

• Drive Sales & Patient Styling – Deliver a personalized patient experience while confidently guiding patients on product selection and styling
• Lead Remote Testing – Take ownership of the branch-level remote testing process, ensuring a seamless and professional experience
• Manage the Patient Journey – Coordinate bookings, appointment schedules and digital queues to keep the practice running efficiently
• Own Administration & Financial Processes – Manage daily administrative workflows and ensure accurate financial reconciliations
• Support Practice Performance – Provide high-level operational support and contribute to the smooth, efficient running of the practice
• Create Exceptional Patient Experiences – Build strong relationships, deliver outstanding customer service and ensure every patient interaction reflects the highest professional standards
• Retail hours

Senior Practice Coordinator (Optometry) Pretoria East, SA - Gauteng, ZA