Senior Practice Coordinator (Optometry)

Danté Personnel Recruitment; Klerksdorp; On-site; ZAR 152,000 - 182,000; Full time

Job summary

Danté Personnel Recruitment is seeking a Senior Practice Coordinator (Optometry) in Klerksdorp to blend sales, patient service and robust administration for delivering top-tier patient experiences.

The role requires coordinating bookings, managing remote testing and overseeing financial reconciliations while maintaining a patient-centric approach in a fast-paced practice environment.

Qualifications

• Delivery of a personalized patient experience while guiding product selection and styling.
• Own the branch-level remote testing process to ensure a professional and seamless experience.
• Coordinate bookings, appointments and digital queues to keep the practice running smoothly.
• Manage daily administrative workflows and ensure accurate financial reconciliations.
• Provide high-level operational support to contribute to the practice's efficiency.
• Build strong patient relationships and deliver outstanding customer service.

Responsibilities

• Drive Sales & Patient Styling – guide patients on product selection.
• Lead Remote Testing – own branch-level remote testing processes.
• Manage the Patient Journey – coordinate bookings and queues.
• Own Administration & Financial Processes – manage admin workflows and reconciliations.
• Support Practice Performance – provide operational support for efficiency.
• Create Exceptional Patient Experiences – ensure professional patient interactions.

Skills

Sales & Customer Service

Administrative Skills

Patient Experience

Remote Testing

Financial Reconciliations

Booking Coordination

Patient Journey Management

Job description

SA - North West, KlerksdorpR 15000 Basic SalaryNorth West Klerksdorp R15 000 CTC per month (Depending on Experience)

Are you a people-focused sales professional who thrives in a fast-paced practice environment? We’re looking for a polished, energetic individual who can combine sales, exceptional customer service and strong administrative skills to deliver an outstanding patient experience

Minimum requirements:

• Drive Sales & Patient Styling – Deliver a personalized patient experience while confidently guiding patients on product selection and styling
• Lead Remote Testing – Take ownership of the branch-level remote testing process, ensuring a seamless and professional experience
• Manage the Patient Journey – Coordinate bookings, appointment schedules and digital queues to keep the practice running efficiently
• Own Administration & Financial Processes – Manage daily administrative workflows and ensure accurate financial reconciliations
• Support Practice Performance – Provide high-level operational support and contribute to the smooth, efficient running of the practice
• Create Exceptional Patient Experiences – Build strong relationships, deliver outstanding customer service and ensure every patient interaction reflects the highest professional standards
• Retail hours

Senior Practice Coordinator (Optometry) • Klerksdorp