Senior Optometry Practice Coordinator - Patient Experience

Dante Personnel Recruitment (Pty) Ltd; Pretoria; On-site; ZAR 152,000 - 182,000; Full time

Benefits offered by this job

Retail hours

Job summary

Dante Personnel Recruitment (Pty) Ltd is seeking a Senior Practice Coordinator (Optometry) for Pretoria East, Gauteng. The role centers on delivering a polished patient experience, driving sales, and coordinating the patient journey in a fast-paced practice environment.

You will lead branch-level remote testing, manage bookings and digital queues, handle administration and financial reconciliations, and provide high-level operational support to ensure the practice runs smoothly while upholding

Qualifications

• Drive Sales & Patient Styling – deliver a personalized patient experience while guiding product selection.
• Lead Remote Testing – own branch-level remote testing process.
• Manage the Patient Journey – coordinate bookings, schedules and digital queues.
• Own Administration & Financial Processes – manage daily administrative workflows and reconciliations.
• Support Practice Performance – provide operational support for smooth running.
• Create Exceptional Patient Experiences – build relationships and deliver high service standards.
• Retail hours

Responsibilities

• Deliver a personalized patient experience while guiding product selection.
• Coordinate bookings and appointments to keep the practice efficient.
• Oversee remote testing processes at branch level for a seamless experience.
• Manage daily admin workflows and financial reconciliations.
• Support overall practice performance and patient service standards.

Skills

Sales

Customer service

Administrative

Relationship building

Job description

Dante Personnel Recruitment (Pty) Ltd is seeking a Senior Practice Coordinator (Optometry) for Pretoria East, Gauteng. The role centers on delivering a polished patient experience, driving sales, and coordinating the patient journey in a fast-paced practice environment.

You will lead branch-level remote testing, manage bookings and digital queues, handle administration and financial reconciliations, and provide high-level operational support to ensure the practice runs smoothly while upholding