Optometry Practice Coordinator - Patient Experience & Sales

Dante Personnel; Klerksdorp; On-site; ZAR 210,000 - 250,000; Full time

Job summary

Dante Personnel is recruiting on behalf of a medical practice in Klerksdorp, North West. This role focuses on delivering a personalized patient experience, confidently guiding patients on product selection and styling, and supporting the practice’s daily operations.

You will also lead branch-level remote testing, coordinate bookings and digital queues, manage administrative workflows and financial reconciliations, and provide high-level operational support to ensure the smooth running of the

Responsibilities

• Drive Sales & Patient Styling - Deliver a personalized patient experience while confidently guiding patients on product selection and styling
• Lead Remote Testing - Take ownership of the branch-level remote testing process, ensuring a seamless and professional experience
• Manage the Patient Journey - Coordinate bookings, appointment schedules and digital queues to keep the practice running efficiently
• Own Administration & Financial Processes - Manage daily administrative workflows and ensure accurate financial reconciliations
• Support Practice Performance - Provide high-level operational support and contribute to the smooth, efficient running of the practice
• Create Exceptional Patient Experiences - Build strong relationships, deliver outstanding customer service and ensure every patient interaction reflects the highest professional standards
• Retail hours

Job description

Dante Personnel is recruiting on behalf of a medical practice in Klerksdorp, North West. This role focuses on delivering a personalized patient experience, confidently guiding patients on product selection and styling, and supporting the practice’s daily operations.

You will also lead branch-level remote testing, coordinate bookings and digital queues, manage administrative workflows and financial reconciliations, and provide high-level operational support to ensure the smooth running of the