Senior MPS Account Manager - Implement & Grow Revenue

First Technology Pty Ltd; Cape Town; On-site; ZAR 700,000 - 900,000; Full time

Job summary

First Technology Pty Ltd is seeking an MPS Account Manager to lead the deployment of Managed Print Services contracts and foster long-term customer relationships. You will manage end-to-end implementation, coordinate with internal teams, and drive revenue growth while ensuring service excellence.

The role focuses on onboarding, operational efficiency, and ongoing account expansion across enterprise clients in a client-focused, results-driven environment.

Qualifications

• Bachelor's degree or diploma in business, information technology, project management, sales, or related field.
• Minimum 5 years in MPS, account management, customer success, or project management.
• Experience managing enterprise customer relationships and leading implementation projects.

Responsibilities

• Lead end-to-end MPS implementations from contract to revenue realization.
• Build strategic account plans and establish relationships with key stakeholders.
• Coordinate with internal teams to ensure on-time contractual deliverables.
• Conduct quarterly reviews to identify growth opportunities and service improvements.
• Drive revenue growth, customer satisfaction, and operational efficiency.

Skills

Account management

Customer success

Project management

Sales forecasting

Data analysis

Education

Bachelor's degree or diploma in a relevant field

Job description

First Technology Pty Ltd is seeking an MPS Account Manager to lead the deployment of Managed Print Services contracts and foster long-term customer relationships. You will manage end-to-end implementation, coordinate with internal teams, and drive revenue growth while ensuring service excellence.

The role focuses on onboarding, operational efficiency, and ongoing account expansion across enterprise clients in a client-focused, results-driven environment.