Account Manager

Chosen Online Pty Ltd; Johannesburg; On-site; ZAR 600,000 - 900,000; Full time

Job summary

Chosen Online Pty Ltd in Johannesburg seeks an experienced IT Account Manager to lead client relationships and drive recurring revenue. You will partner with technical teams to deliver expert support and grow key accounts.

The ideal candidate has 7+ years in IT account management, a proven revenue growth record, excellent communication and relationship-building skills, and strong Excel and analytical capabilities to work under pressure and meet targets.

Qualifications

• 7+ years IT Account Management experience with a proven revenue growth record.
• Excellent communication and relationship-building skills.
• Strong Excel, numerical and analytical capabilities.
• Ability to work under pressure with speed and accuracy.

Responsibilities

• Build and grow long-term client relationships
• Deliver an exceptional customer experience
• Identify upselling and cross-selling opportunities
• Partner with technical teams to deliver expert support
• Drive client growth, retention and recurring revenue
• Manage contracts, renewals and client records
• Promote new products, services and technology solutions

Skills

Relationship building

Communication

Revenue growth

IT account management

Analytical skills

Tools

Excel

Job description

WE’RE HIRING: ACCOUNT MANAGER – MSP

Are you an experienced IT Account Manager with a proven track record of building strong client relationships and growing revenue?

We’re looking for a proactive, commercially driven Account Manager to join our Quality Control Division.

Your focus will be to:

• Build and grow long-term client relationships

• Deliver an exceptional customer experience

• Identify upselling and cross-selling opportunities

• Partner with technical teams to deliver expert support

• Drive client growth, retention and recurring revenue

• Manage contracts, renewals and client records

• Promote new products, services and technology solutions

What we’re looking for:

• 7+ years’ current IT Account Management experience
• Proven performance and revenue growth track record
• Excellent communication and relationship-building skills
• Strong Excel, numerical and analytical skills
• Ability to work under pressure with speed and accuracy
• Proactive, solutions-focused and willing to go the extra mile