Senior Motor Claims Specialist — Complex Vehicle Claims (George)

Placements24; George; Vor Ort; ZAR 700.000 - 1.000.000; Vollzeit

Benefits dieser Stelle

Competitive salary

Performance-based incentive bonuses

Comprehensive medical aid and pension/

Generous annual leave and paid public

Professional development opportunities

George office-based role

Employee wellness program

Tools and resources provided

Zusammenfassung

Placements24 in George, Western Cape, is seeking a Senior Claims Assessor specializing in motor vehicle claims to lead complex assessments from report to settlement.

The role requires deep knowledge of vehicle repair processes, policies, and strong negotiation skills while ensuring compliance and cost control.

You will mentor junior assessors and collaborate with repairers, legal advisors, and service providers in a busy on-site office.

Qualifikationen

• High school diploma or equivalent; professional insurance qualification is advantageous.
• Minimum 5 years of experience in motor vehicle claims assessment.
• Solid understanding of motor vehicle mechanics and repair processes.
• Strong knowledge of policy interpretation and claims procedures.

Aufgaben

• Investigate, evaluate, and assess motor vehicle claims to determine liability and coverage.
• Review repair estimates and conduct vehicle inspections for accuracy.
• Negotiate settlements with claimants, repair shops, and third parties.
• Ensure claims are processed accurately and in compliance with policies.
• Manage a caseload of complex claims and provide timely updates.
• Mentor junior assessors and liaise with service providers and legal advisors.

Kenntnisse

Negotiation

Communication

Analytical thinking

Interpersonal skills

Mentorship

Customer service

Ausbildung

High school diploma or equivalent

ACII certification (advantageous)

Tools

Claims management software

Microsoft Office

Jobbeschreibung

Placements24 in George, Western Cape, is seeking a Senior Claims Assessor specializing in motor vehicle claims to lead complex assessments from report to settlement.

The role requires deep knowledge of vehicle repair processes, policies, and strong negotiation skills while ensuring compliance and cost control.

You will mentor junior assessors and collaborate with repairers, legal advisors, and service providers in a busy on-site office.