Senior Motor Claims Assessor - Hybrid Role

Placements24; Midrand; Hybrid; ZAR 520,000 - 780,000; Full time

Benefits offered by this job

Medical aid

Provident fund

Professional development

Wellbeing programs

Job summary

Placements24 is seeking a Senior Claims Assessor for a leading insurance provider in Midrand, Gauteng. You will manage and settle complex motor vehicle claims, assess damages and liabilities, and mentor junior assessors. The role requires deep knowledge of SA insurance law, strong negotiation, and a client-focused service mindset.

Hybrid work arrangement offers collaboration with remote flexibility and opportunities for professional growth within a respected insurer.

Qualifications

• Minimum of 5 years' experience in motor vehicle insurance claims assessment.
• Proven track record of managing complex and high-value claims.
• Strong knowledge of South African insurance law and regulatory requirements.
• Excellent negotiation, communication, and interpersonal skills.

Responsibilities

• Investigate and settle complex motor vehicle insurance claims.
• Assess damages, liabilities, and fraud indicators.
• Negotiate settlements with claimants and third parties.
• Ensure compliance with legislation and company policies.
• Maintain detailed claim files and documentation.
• Mentor junior claims assessors.
• Collaborate with internal and external stakeholders.
• Contribute to continuous improvement of claims handling processes.

Skills

Negotiation

Communication

Analytical thinking

Problem solving

Customer service

Mentoring

Education

Insurance/Law-related degree

Tools

Claims software

MS Office Suite

Job description

Placements24 is seeking a Senior Claims Assessor for a leading insurance provider in Midrand, Gauteng. You will manage and settle complex motor vehicle claims, assess damages and liabilities, and mentor junior assessors. The role requires deep knowledge of SA insurance law, strong negotiation, and a client-focused service mindset.

Hybrid work arrangement offers collaboration with remote flexibility and opportunities for professional growth within a respected insurer.