Senior Logistics & Parcel Network Lead

PEP; Parow; Vor Ort; ZAR 720.000 - 1.100.000; Vollzeit

Zusammenfassung

PAXI, part of South Africa’s largest single-brand retail ecosystem, seeks a high-impact logistics leader to optimise end-to-end parcel networks. You will oversee delivery and collection, drive SLA governance, and build strong stakeholder relationships to deliver service excellence and cost efficiency.

Bring 5–7 years in Courier/Logistics with middle-management experience, plus strong MS Office/Google Suite skills and a grounding in contract management.

Qualifikationen

• Tertiary qualification in Logistics & Supply Chain.
• 5–7 years related work experience in Courier / Logistics / Supply Chain.
• Middle management experience of 3–5 years.
• Computer literate (MS Office/Google Suite).
• Basic understanding of contract management.

Aufgaben

• Direct seamless parcel induction, pickup, and delivery across merchants, couriers, and retail locations, maintaining high in-store scanning compliance to eliminate aging, uncollected stock.
• Manage and establish rigorous SLA governance, holding logistics providers to service agreements through structured monthly performance reviews.
• Coordinate operational partnerships with group brands to enforce standard operating procedures, ensure service standards, and meet target parcel volumes.
• Manage the complete tracking, processing, and timely resolution of Goods-in-Transit (GIT) claims.
• Identify and manage claims from couriers with hub losses and hijacked parcels to minimise losses for PAXI clients.
• Optimise retail drop-off, collection, and return operations using process reviews and time-and-motion studies to reduce counter wait times.

Kenntnisse

Logistics knowledge

MS Office

Google Suite

Contract management

Middle management experience

Ausbildung

Tertiary qualification in Logistics & Supply Chain

Jobbeschreibung

PAXI, part of South Africa’s largest single-brand retail ecosystem, seeks a high-impact logistics leader to optimise end-to-end parcel networks. You will oversee delivery and collection, drive SLA governance, and build strong stakeholder relationships to deliver service excellence and cost efficiency.

Bring 5–7 years in Courier/Logistics with middle-management experience, plus strong MS Office/Google Suite skills and a grounding in contract management.