Senior IT Technician - Lead Multi-Site IT Ops

RiseUp Group; Durban; On-site; ZAR 600,000 - 900,000; Full time

Job summary

RiseUp Group in Durban is seeking a hands-on Senior IT Technician to own a complex, multi-domain environment of 150+ users across several business units. You will manage Microsoft 365, servers and networking to backups, security and day-to-day user support—while keeping documentation and compliance up to date.

Ideal candidates have 5+ years in IT, with at least 2 years at senior level, and relevant certifications such as CompTIA Network+/A+/MCSA or equivalent.

Qualifications

• 5+ years in hands-on IT support or systems administration.
• Experience managing multi-site or multi-entity environments.
• Matric is essential; relevant IT qualifications preferred.
• Experience with Microsoft 365 administration and email platforms.

Responsibilities

• Microsoft 365 administration: licensing, user provisioning, security policies.
• Email hosting and deliverability management.
• Windows Server: AD, DNS, DHCP configuration and maintenance.
• RDP/RemoteApp licensing and session management.
• VPN configuration and client/site support.
• Endpoint security management and policy enforcement.
• Backup/DR planning, daily monitoring and testing.
• Documentation: IT policies, asset registers and network diagrams.

Skills

IT support

Systems administration

Multi-site environments

Documentation and compliance

Education

Matric (essential)

IT qualification (e.g., CompTIA Network+, A+, MCSA)

Tools

Microsoft 365

Windows Server

Active Directory

RDP/RemoteApp

Hyper-V

VMware

MSSQL

cPanel/WHM

DNS/DHCP

Job description

RiseUp Group in Durban is seeking a hands-on Senior IT Technician to own a complex, multi-domain environment of 150+ users across several business units. You will manage Microsoft 365, servers and networking to backups, security and day-to-day user support—while keeping documentation and compliance up to date.

Ideal candidates have 5+ years in IT, with at least 2 years at senior level, and relevant certifications such as CompTIA Network+/A+/MCSA or equivalent.