Senior Insurance Policy Specialist & Team Lead

Placements24; Bloemfontein; On-site; ZAR 420,000 - 520,000; Full time

Benefits offered by this job

Medical aid

Retirement fund contributions

Annual leave and sick leave

On-site Bloemfontein workplace

Professional development and training

Modern office infrastructure

Job summary

Placements24 in Bloemfontein, Free State, is seeking a Senior Policy Administrator to manage end-to-end policy administration, including issuance, endorsements, renewals and cancellations. The role requires meticulous data handling and strong collaboration with policyholders, agents, and internal teams.

The ideal candidate will have 4+ years in policy administration, solid regulatory knowledge, and experience mentoring junior staff.

Qualifications

• Minimum 4 years of experience in insurance policy administration or related role.
• Solid understanding of policy terms, products, and regulatory requirements.
• Proficiency with policy administration systems and MS Office.
• Excellent attention to detail and data accuracy.
• Ability to lead and mentor junior staff is advantageous.

Responsibilities

• Manage end-to-end administration of policies including issuance, endorsements, renewals, cancellations.
• Ensure accuracy and completeness of policy data in the system.
• Process policy changes promptly per procedures.
• Communicate with policyholders, agents, and internal teams.
• Verify information for underwriting and regulatory compliance.
• Generate policy documents and certificates.
• Assist in reconciling policy records and premiums.
• Provide guidance to junior policy administrators.
• Contribute to improving policy administration processes.

Skills

Policy administration

Data entry accuracy

Stakeholder communication

Supervisory experience

Microsoft Office

Tools

Policy administration software

Microsoft Office Suite

Job description

Placements24 in Bloemfontein, Free State, is seeking a Senior Policy Administrator to manage end-to-end policy administration, including issuance, endorsements, renewals and cancellations. The role requires meticulous data handling and strong collaboration with policyholders, agents, and internal teams.

The ideal candidate will have 4+ years in policy administration, solid regulatory knowledge, and experience mentoring junior staff.