Policy Operations Specialist — Insurance (Paarl)

Placements24; Paarl; On-site; ZAR 201,000 - 290,000; Full time

Benefits offered by this job

Competitive salary

Permanent, full-time

Training on systems

Pension & medical aid

Job summary

Placements24 is hiring an Insurance Policy Administrator in Paarl, Western Cape. The role focuses on accurate administration of policies throughout their lifecycle, including new applications, endorsements, renewals, and cancellations.

You will maintain records, support underwriting and claims teams, and ensure regulatory compliance. The ideal candidate has 2+ years in insurance policy administration, strong organizational skills, and proficiency with insurance software and MS Office.

Qualifications

• Grade 12 certificate required.
• Minimum of 2 years of experience in insurance policy administration or similar role.
• Proficiency with insurance administration software and MS Office Suite.

Responsibilities

• Process new policy applications with accuracy.
• Manage endorsements, amendments and updates.
• Handle renewals and cancellations.
• Maintain up-to-date policy records in the admin system.
• Respond to inquiries from staff, agents and policyholders.
• Prepare policy documents, schedules and certificates.
• Ensure compliance with regulatory requirements and SLAs.
• Support underwriting and claims teams with policy information.
• Contribute to continuous process improvement.

Skills

Strong organizational skills

Attention to detail

Communication skills

Education

Grade 12 certificate

IIASA (advantageous)

Tools

Insurance administration software

MS Office (Word, Excel, Outlook)

Job description

Placements24 is hiring an Insurance Policy Administrator in Paarl, Western Cape. The role focuses on accurate administration of policies throughout their lifecycle, including new applications, endorsements, renewals, and cancellations.

You will maintain records, support underwriting and claims teams, and ensure regulatory compliance. The ideal candidate has 2+ years in insurance policy administration, strong organizational skills, and proficiency with insurance software and MS Office.