Senior Insurance Business Analyst

Placements24; LegKraal Gate; On-site; ZAR 700,000 - 1,100,000; Full time

Benefits offered by this job

Medical aid

Provident fund

Professional development

Job summary

Placements24 is seeking a Senior Insurance Business Analyst in Mahikeng, North West. You will bridge business needs with technology, gathering requirements, analyzing processes, and translating them into functional specs for IT development.

Ideal candidates have 5-7 years in insurance BA roles, strong analytical and communication skills, and experience with UML/BPMN. The role offers growth and exposure to strategic projects within the company.

Qualifications

• Bachelor's degree in Business Administration, Information Technology, Computer Science, or related field.
• 5-7 years of experience as a Business Analyst with insurance industry focus.
• Experience in requirements gathering, process modeling, and documentation.

Responsibilities

• Elicit, analyze, and document business requirements from stakeholders across departments.
• Translate business needs into functional specifications, user stories, and process flows.
• Facilitate workshops to gather information and build consensus.
• Analyze current processes and identify areas for improvement and optimization.
• Collaborate with IT teams, project managers, and QA testers.
• Support testing and implementation of new systems and solutions.
• Develop training materials and assist end-users.

Skills

Requirements gathering

Process modeling

Documentation

Stakeholder management

Analytical thinking

Education

Bachelor's degree in Business Administration/IT/CS

Tools

UML

BPMN

Agile

Project management software

Job description

About the Role

Our client, a forward-thinking insurance solutions provider, is seeking an experienced and strategic Senior Insurance Business Analyst to drive key technology and business initiatives within their operations based in Mahikeng, North West . This role is pivotal in bridging the gap between business needs and technological solutions, ensuring that systems and processes effectively support strategic objectives. You will be responsible for gathering requirements, analyzing business processes, and translating them into functional specifications for IT development. The ideal candidate will possess a deep understanding of the insurance value chain, strong analytical and communication skills, and a proven ability to manage complex projects. This is a significant opportunity to influence operational efficiency and innovation within a growing organization.

Key Responsibilities

• Elicit, analyze, and document business requirements from stakeholders across various departments.
• Translate business needs into detailed functional specifications, user stories, and process flows.
• Facilitate workshops and meetings to gather information and build consensus.
• Analyze existing business processes and identify areas for improvement and optimization.
• Collaborate closely with IT development teams, project managers, and QA testers.
• Support the testing and implementation of new systems and solutions.
• Develop training materials and provide support to end-users.
• Conduct gap analysis between current and future state processes.
• Ensure that solutions delivered meet the defined business objectives and quality standards.
• Act as a liaison between business units and the IT department.

Requirements

• A Bachelor's degree in Business Administration, Information Technology, Computer Science, or a related field.
• Minimum of 5-7 years of experience as a Business Analyst, with a strong focus on the insurance industry.
• Proven experience in requirements gathering, process modeling, and documentation.
• In-depth knowledge of insurance products, processes, and systems (e.g., policy administration, claims management).
• Excellent analytical, problem-solving, and critical thinking skills.
• Strong communication, facilitation, and presentation skills.
• Proficiency in business analysis tools and methodologies (e.g., UML, BPMN).
• Experience with project management software and agile development methodologies is desirable.
• Ability to work effectively with diverse stakeholder groups.
• A proactive approach to identifying and resolving issues.

Benefits

Our client offers a competitive salary package commensurate with experience, along with performance-based bonuses. The comprehensive benefits include medical aid, a provident fund, and opportunities for continuous professional development and training in relevant technologies and methodologies. This role provides significant exposure to strategic projects within the company. Join a dedicated team focused on driving innovation and efficiency in Mahikeng, North West .