Insurance Business Analyst

Placements24; Pretoria; Hybride; ZAR 520 000 - 760 000; Plein temps

Avantages offerts par ce poste

Medical aid

Retirement fund contributions

Training courses

Hybrid work model

Bonuses

Career advancement

Modern technology and tools

Employee wellness programs

Résumé du poste

Placements24 client, a dynamic insurance company in Pretoria, seeks an Insurance Business Analyst to bridge business needs and technology solutions, drive process improvements, and support new products and systems. You will gather requirements, document processes, and collaborate with IT, underwriting, claims, and operations in a hybrid work setup.

The ideal candidate has 3–5 years as a Business Analyst, strong insurance domain knowledge, and excellent communication.

Qualifications

• Bachelor's degree in a related field.
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Responsabilités

• Elicit, analyze, validate and document business requirements from stakeholders across insurance functions.
• Translate business needs into functional and technical specifications for IT teams.
• Develop process maps and models to identify inefficiencies and improvements.
• Facilitate workshops to gather requirements and gain consensus.
• Support testing and implementation phases including UAT.
• Act as liaison between business units and IT for clear communication.
• Analyze data and trends to identify opportunities for optimization and growth.
• Assist in development and maintenance of project documentation and training materials.
• Stay informed about evolving insurance industry practices and technologies.
• Contribute to strategic objectives through effective analysis and solution design.

Connaissances

Business Analysis

Requirements Gathering

Process Modeling

Stakeholder Engagement

Communication

Query & Analysis

Formation

Bachelor's degree in Business Administration, Information Technology, Finance, or related field

Outils

BPMN

Microsoft Office Suite

Description du poste

About the Role

Our client, a dynamic and forward-thinking insurance company located in Pretoria , is seeking a motivated Insurance Business Analyst . This role is crucial for bridging the gap between business needs and technology solutions, driving process improvements, and supporting the implementation of new insurance products and systems. As a key member of the team, you will be responsible for gathering and analyzing business requirements, documenting processes, and collaborating closely with various stakeholders across departments, including IT, underwriting, claims, and operations. This hybrid position allows for a flexible working arrangement, combining the benefits of in-office collaboration with the convenience of remote work. You will have the opportunity to contribute significantly to the digital transformation initiatives within the organization, enhancing operational efficiency and customer experience. The ideal candidate will possess strong analytical and communication skills, a keen understanding of the insurance domain, and a passion for delivering effective business solutions. This is an excellent opportunity for a proactive professional looking to grow their career in the vibrant South African insurance sector.

Key Responsibilities

• Elicit, analyze, validate, and document business requirements from stakeholders across various insurance functions (e.g., underwriting, claims, product development).


• Translate business needs into clear and concise functional and technical specifications for IT and development teams.


• Develop process maps and models to identify inefficiencies and recommend improvements for operational workflows.


• Facilitate workshops and meetings with stakeholders to gather requirements and gain consensus on solutions.


• Support the testing and implementation phases of new systems and software, including user acceptance testing (UAT).


• Act as a liaison between business units and the IT department, ensuring clear communication and understanding.


• Analyze data and trends to identify opportunities for process optimization and business growth.


• Assist in the development and maintenance of project documentation, including user guides and training materials.


• Stay informed about industry best practices and emerging technologies in the insurance sector.


• Contribute to the overall strategic objectives of the business through effective analysis and solution design.

Requirements

• Bachelor's degree in Business Administration, Information Technology, Finance, or a related field.


• Minimum of 3-5 years of experience as a Business Analyst, preferably within the insurance industry.


• Strong understanding of insurance products, processes, and systems (e.g., policy administration, claims management).


• Proven experience in requirements gathering, process modeling (e.g., BPMN), and documentation.


• Excellent analytical, problem-solving, and critical thinking skills.


• Strong communication, presentation, and interpersonal skills, with the ability to engage effectively with stakeholders at all levels.


• Experience with project management methodologies (e.g., Agile, Waterfall) is a plus.


• Familiarity with insurance data and analytics is advantageous.


• Ability to work effectively in a hybrid work environment, demonstrating strong self-management and collaboration.


• Proficiency in Microsoft Office Suite and business analysis tools.


• Must be based in or willing to commute to Pretoria for the hybrid component of the role.

Benefits

• Our client offers a competitive salary and a comprehensive benefits package including medical aid and retirement fund contributions.


• We provide opportunities for professional development, including training courses and support for relevant certifications.


• The hybrid work model offers flexibility and promotes a healthy work-life balance.


• Performance-based incentives and bonuses are available.


• A stimulating and collaborative work environment within a growing organization.


• Opportunities for career advancement within the company.


• Access to modern technology and tools.


• Employee wellness programs are in place.


• This role offers a chance to make a tangible impact on the operational efficiency and strategic direction of a leading South African insurance firm.