About the Role
Our client, a prominent financial services institution in Pretoria, Gauteng , is seeking a highly skilled Senior HR Officer with a specialization in Employee Relations. This crucial role involves managing and resolving complex employee relations issues, ensuring fair and consistent application of HR policies, and promoting a positive and productive work environment. You will act as a key advisor to management and employees on matters of discipline, grievances, and conflict resolution. The ideal candidate will possess strong investigative skills, a deep understanding of labor law, and the ability to navigate sensitive situations with professionalism and discretion. This position offers the opportunity to contribute to maintaining a healthy employee relations climate within a respected organization.
Key Responsibilities
- Lead and manage investigations into employee grievances, disciplinary matters, and misconduct allegations.
- Provide expert advice and guidance to managers and employees on employee relations policies, procedures, and labor law.
- Develop and implement strategies to proactively manage and improve employee relations.
- Facilitate conflict resolution and mediation processes between employees.
- Ensure fair and consistent application of disciplinary and grievance procedures in line with company policy and South African labor law.
- Advise on and support redundancy processes and organizational restructuring from an employee relations perspective.
- Maintain accurate and confidential records of all employee relations cases.
- Develop and deliver training to managers and employees on employee relations topics.
- Collaborate with HR Business Partners and legal counsel on complex employee relations matters.
- Contribute to the continuous improvement of HR policies and procedures to foster a positive work environment in Pretoria, Gauteng .
Requirements
- Bachelor's degree in Human Resources, Law, Industrial Psychology, or a related field.
- Minimum of 6 years of experience in Human Resources, with a significant focus on employee relations.
- In-depth knowledge of South African labor law (BCEA, LRA, EEA) and CCMA processes.
- Proven experience in conducting workplace investigations and managing disciplinary hearings.
- Excellent analytical, problem-solving, and decision-making skills.
- Strong communication, negotiation, and interpersonal skills, with the ability to remain objective and empathetic.
- Demonstrated ability to handle sensitive and confidential information with integrity.
- Experience in a Hybrid work model, adapting to both in-office and remote collaboration.
- Proficiency in HRIS and Microsoft Office Suite.
- Ability to work independently and as part of a team in a dynamic environment.
Benefits
- Our client offers a competitive salary, comprehensive medical aid and retirement benefits, and performance-related bonuses.
- Employees enjoy opportunities for professional development, ongoing training, and career progression within a reputable organization.
- The role provides a chance to work within a supportive team and contribute to a positive workplace culture.
- This is an excellent opportunity to advance your career in employee relations within the vibrant financial sector of Pretoria .