About the Role
Our client, a leading hospitality establishment in **Queenstown, Eastern Cape**, is seeking a highly skilled and experienced Food & Beverage Director to lead its diverse culinary and beverage operations. This senior role demands a strategic thinker with a passion for exceptional dining experiences and a proven ability to manage complex operations, control costs, and drive revenue. You will oversee multiple outlets, including fine dining restaurants, bars, banqueting, and room service, ensuring the highest standards of quality, service, and innovation. The ideal candidate will possess extensive leadership experience in the hospitality sector, strong financial acumen, and a creative approach to menu development and service delivery. This on-site position is crucial for maintaining and elevating the culinary reputation of our client's establishment in **Queenstown**.
Key Responsibilities
- Direct and oversee all aspects of food and beverage operations, including strategic planning, budgeting, and P&L management.
- Develop and implement innovative menus, beverage programs, and service standards that align with brand identity and market trends.
- Manage all F&B staff, including recruitment, training, performance management, and fostering a positive work environment.
- Control food and beverage costs through effective inventory management, purchasing, and waste reduction strategies.
- Ensure consistent adherence to all health, safety, and sanitation regulations.
- Drive revenue growth through effective sales strategies, promotions, and exceptional customer service.
- Monitor customer satisfaction and implement strategies to enhance the dining experience.
- Collaborate with the Executive Chef and other department heads to ensure seamless operations.
- Manage vendor relationships and negotiate contracts for supplies and services.
- Stay abreast of industry trends and implement best practices in F&B management.
- Oversee the operational aspects of banqueting and event catering.
Requirements
- Minimum of 7 years of progressive experience in food and beverage management, with at least 4 years in a Director or Senior Managerial role, preferably in hotels or high-volume establishments.
- Proven success in managing P&Ls, controlling costs, and driving F&B revenue.
- Strong leadership, team-building, and communication skills.
- Extensive knowledge of culinary trends, wine, spirits, and mixology.
- Excellent understanding of health, safety, and sanitation standards.
- Creative vision for menu development and operational innovation.
- Proficiency in F&B management software, POS systems, and financial reporting tools.
- A degree in Hospitality Management, Culinary Arts, or a related field is highly desirable.
- Strong analytical and problem-solving abilities.
- Ability to work flexible hours, including evenings, weekends, and holidays, as required for operations in **Queenstown, Eastern Cape**.
Benefits
- Highly competitive executive salary and performance-based bonus potential.
- Significant opportunity to shape and lead F&B operations in a key establishment.
- Professional development and growth opportunities within the hospitality industry.
- Comprehensive medical aid and retirement fund contributions.
- Staff accommodation or housing allowance may be negotiable.
- Employee discounts on food, beverage, and accommodation.
- Relocation assistance available for qualified candidates to the **Queenstown** area.